Joshua Goel
New Delhi,India
Summary
Results-driven Store Manager with expertise in inventory management, staff training, and customer service. Proven ability to enhance operational efficiency and improve customer satisfaction.
Overview
15
15
years of professional experience
Work History
Store Manager
Exxon
Montain Home, AR
01.2011 - 09.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels effectively.
- Conducted staff performance evaluations and provided constructive feedback.
- Implemented safety protocols to ensure a secure work environment.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
Education
High School Diploma -
Yazoo County High
Yazoo City, MS05-2007
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Cash handling
- Operational planning
- Vendor relations
- Complaint handling
- Time management
- Employee scheduling
- Relationship building and management
- Payroll management
Languages
English
Native
Native
Timeline
Store Manager
Exxon
01.2011 - 09.2025
High School Diploma -
Yazoo County High