Joshua Green
Summary
Highly skilled F&I Manager adept at assessing customer needs, providing suitable products and guiding customers through the loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Possesses deep understanding of credit analysis, F&I products, dealership revenue triggers, and compliance. F&I Certified.
Overview
9
9
years of professional experience
Work History
Finance Manager
Finance Manager Training
03.2024 - Current
- Demonstrated full proficiency in menu presentation and the sale of F&I products.
- Trained to identify issues, analyze information and provide solutions to problems.
- Proficient in reading credit reports and speaking with lenders.
- Familiarity with Dealertrack and other top DMS software.
- Trained on federal compliance and regulations concerning the F&I office, including Reg Z, Reg B, form 8300, OFAC and more.
Automotive Finance Manager
US Auto Sales
02.2023 - 04.2024
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Automotive Sales Consultant
US Auto Sales
07.2021 - 02.2023
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Collaborated with management to develop sales strategies and achieve monthly targets.
Truck Driver
Jimmy Gospel LLC
09.2018 - 01.2021
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Automotive Sales Associate
Stetler Dodge Chrysler Jeep Ram
04.2015 - 08.2018
- Consulted with customers and overcame objections.
- Collaborated with fellow sales team members on shared goals and strategies for achieving dealership-wide success.
- Maximized revenue opportunities by upselling additional products like extended warranties or optional accessories when appropriate for the customer''s needs.
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
Education
York County Technical School
Finance And Insurance Management -
Finance Manager Training
04.2024
Skills
- F&I Menu Presentation
- Proficient with DealerTrack and RouteOne
- Analyzing Credit Reports
- Product Sales
- Strong Lender Relationships
- High CSI and Customer Service
- Scoring Standards
- Customer Satisfaction
- Insurance Knowledge
- Customer Retention
- Strategic Planning
- Attention to Detail
Timeline
Finance Manager
Finance Manager Training
03.2024 - Current
Automotive Finance Manager
US Auto Sales
02.2023 - 04.2024
Automotive Sales Consultant
US Auto Sales
07.2021 - 02.2023
Truck Driver
Jimmy Gospel LLC
09.2018 - 01.2021
Automotive Sales Associate
Stetler Dodge Chrysler Jeep Ram
04.2015 - 08.2018
York County Technical School
Finance And Insurance Management -
Finance Manager Training
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