Windows Vista 7/8/10 ,MAC OSX, iOS and Android OS
Joshua Gross
Auto Technician/HVAC Technician
Snellville,WI
Summary
Experienced Auto Technician with over 16 years of diagnostics experience in Auto,Motorcycle and IT in Windows OS. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Express Service Technician
Nalley Lexus Roswell
Smyrna, GA
05.2019 - 06.2020
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Developed and maintained courteous and effective working relationships.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
Quality Inspector
UPS/Adesco
Atlanta, GA
07.2018 - 12.2019
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Evaluated Drive systems and trouble areas compliance with standards.
Termite Technician
Arrow Exterminators
Duluth, GA
01.2017 - 01.2018
- Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
- Factored in current climate and property specifications when preparing and applying chemicals.
- Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Removed debris such as webs and nests from property to support comprehensive pest control strategies.
General Service Technician
Goodyear Automasters Tire & Service Center
Grayson, GA
08.2016 - 01.2017
- Evaluated systems according to predetermined checklist and noted issues.
- Documented all changes and actions in computer-based tracking system.
- Installed new tires and brake equipment and explained operation and routine maintenance protocols to customers.
- Gained knowledge of standard equipment, including manufacturer repair guidelines.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA 09.2006 - 06.2010
Skills
Maintenance & Repair & Diognostics
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Documented and resolved software bugs which led to working system.
- Eagle Boy Scout Collaborated with team of six in the development of advanced human relation skills.
Affiliations
- Boy Scouts of America
- Georgia Prelude Administrator
Software
Interests
Auto repair, Working on anything mechanical and thinking on my feet
Timeline
Express Service Technician
Nalley Lexus Roswell
05.2019 - 06.2020
Quality Inspector
UPS/Adesco
07.2018 - 12.2019
Termite Technician
Arrow Exterminators
01.2017 - 01.2018
General Service Technician
Goodyear Automasters Tire & Service Center
08.2016 - 01.2017
High School Diploma -
South Gwinnett High School
09.2006 - 06.2010
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