Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Guillen

Humble,TX

Summary

Highly skilled and experienced Fire Alarm Technician with 11 years of experience in the field, specializing in installing, maintaining, and troubleshooting fire alarm systems. Adept at leading projects, training technicians, and ensuring compliance with safety regulations and industry standards.

Knowledgeable in technical sales with a strong background in installing, maintaining, and troubleshooting fire alarm systems. Proven ability to ensure system reliability and compliance with safety regulations. Demonstrated proficiency in technical diagnostics and effective problem-solving skills.

Overview

11
11
years of professional experience

Work History

Superintendent

A-1 Fire and Equipment / Summit Fire and Security
04.2023 - Current
  • Installed and Serviced Various Fire Alarm Systems, including Honeywell Firelite, Farenhyt, Gamewell, Potter, Hotchiki, and Silent Knight
  • Installed CCTV systems IP cameras, connected new cameras to servers on existing networks, and programmed the system when needed.
  • Made sure project schedules were met on time.
  • Managed eight workers when performing duties in line with local and national building codes in construction.
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
  • Established successful procedures for day-to-day operations and long-term planning.
  • Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.

Security & CCTV Technician

Pundit Services
03.2022 - 05.2023
  • Install CCTV, Access Control, networking and hardware cabling, and other cabling forms as technology continues to evolve.
  • Participated in continuing education opportunities to stay abreast of evolving industry standards and best practices, applying new knowledge to enhance service offerings.
  • Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
  • Improved security measures by designing and implementing CCTV systems for various clients.
  • Coordinated with other contractors at job sites to ensure timely completion of tasks without compromising safety standards.
  • Built strong relationships with vendors to negotiate favorable pricing terms for equipment purchases, reducing overall project costs.
  • Interpreted blueprints, equipment specifications, schematic drawings, and technical instructions regarding security systems and equipment.
  • Collaborated with security teams to optimize camera placement and coverage, maximizing situational awareness.

Lead Installer

Digital Air Control (DAC)
05.2020 - 06.2022
  • Certified on AXIS Cameras, Dahua, Avigilon, Salient CCTV systems,
  • Certified on Open Options, Bosch, KISI access control system
  • Installed and Serviced access control, security alarm, CCTV, and unique low voltage systems
  • Maintained a productive work day by leading up to 12 installers to meet the project schedule.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
  • Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
  • Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
  • Streamlined installation processes for increased productivity and faster project completion.
  • Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
  • Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
  • Developed customized installation plans to cater to individual client needs and preferences.
  • Completed troubleshooting of malfunctions and diagnose issues.

Fire Alarm Technician

American Fire Systems
06.2014 - 04.2022
  • Reviewed work orders and ensured enough materials and tools were available
  • Fully installed fire alarms and various security devices.
  • Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
  • Performed other duties as assigned
  • Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
  • Tested all newly installed fire alarms.
  • Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
  • Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Responded to maintenance calls and troubleshot devices.
  • Contributed to a safe working environment by following established safety protocols during every task.
  • Read and understood product manuals and blueprints.
  • Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
  • Performed annual inspections on fire and security alarm systems.

Education

Skills

  • Fire Alarm Service and installation for Gamewell, Farenhyt, Potter, Firelite, and Bosch fire alarm systems manufacturer certified
  • American Society for Health Care Engineering (ASHE) Certified
  • Texas Fire Alarm License - FAL
  • Texas Security and Access Control License
  • Managed installation projects as a superintendent
  • Technical Sales - Increase revenue by selling additional equipment to the customer during the service or installation period

Timeline

Superintendent

A-1 Fire and Equipment / Summit Fire and Security
04.2023 - Current

Security & CCTV Technician

Pundit Services
03.2022 - 05.2023

Lead Installer

Digital Air Control (DAC)
05.2020 - 06.2022

Fire Alarm Technician

American Fire Systems
06.2014 - 04.2022
Joshua Guillen