Joshua Haley
Forney,TX
Summary
Talented professional offering many years of experience in cutting and forming stone to create high-quality finished work. Resourceful in setting, adjusting, and using special equipment and tools combined with manual dexterity to produce superior projects. Independent and self-motivated in starting projects quickly and working steadily to complete tasks on tight schedules. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments.
Overview
19
19
years of professional experience
Work History
Door Dasher
Door Dash
Forney, TX
10.2024 - Current
- Navigated efficiently using mobile app for optimal delivery routes.
- Followed health and safety guidelines during food handling and delivery.
- Coordinated with restaurant staff to verify order accuracy before pickup.
- Responded promptly to customer inquiries and feedback via app communication.
- Provided friendly customer service while interacting with customers during deliveries.
Stone Fabricator
Counter Creations
Dallas, TX
04.2018 - 10.2024
- Collaborated with designers to ensure accurate specifications and client satisfaction.
- Maintained equipment for optimal performance and safety during fabrication processes.
- Assisted in training new fabricators on tools, safety procedures, and quality standards.
- Prioritized tasks according to urgency while maintaining high-quality workmanship in all projects undertaken.
- Collaborated with other team members to ensure that all projects met customer expectations.
- Fabricated custom stone countertops using precision cutting tools and techniques.
General Manager
Pet Supplies Plus
Arlington, TX
04.2016 - 04.2018
- Oversaw daily operations to ensure efficient store management.
- Managed inventory levels to optimize stock availability and turnover.
- Developed promotional strategies to enhance product visibility and sales.
- Coordinated scheduling to maintain adequate staffing during peak hours.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
Manager
Gas Monkey Bar n Grill
Dallas, TX
11.2013 - 01.2017
- Managed daily operations of a busy restaurant and bar environment.
- Implemented safety protocols to maintain a secure work environment.
- Collaborated with marketing team to promote events and specials effectively.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared financial statements and reports for management review.
- Maintained general ledger entries and adjustments regularly.
General Manager
Genghis Grill
Mesquite, TX
11.2010 - 11.2013
- Trained and mentored staff on customer service best practices.
- Coordinated scheduling to maintain adequate staffing during peak hours.
- Tracked monthly sales to generate reports for business development planning.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Bartender
Restaurants and Sports Bar
Mesquite, TX
01.2007 - 11.2010
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted in training new bartenders on drink recipes and service standards.
- Engaged with customers to provide exceptional service and ensure satisfaction.
- Monitored customer behavior to ensure compliance with alcohol service regulations.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
High School Diploma -
John Horn Highschool
Mesquite, TX03-2006
Skills
- Route optimization
- Customer communication
- Health safety compliance
- Time management
- Equipment maintenance
- Professional appearance
- Efficient multitasking
- Reliability and punctuality
- Strong navigation skills
- Hardworking and responsible
Affiliations
- Weekend Golfer
- Daily Guitar Player
- Dog Lover and Dog Dad to a German Shepherd named Riley
- Wife and I are both adult gamers
- Love to prep and cook meals for loved ones
Timeline
Door Dasher
Door Dash
10.2024 - Current
Stone Fabricator
Counter Creations
04.2018 - 10.2024
General Manager
Pet Supplies Plus
04.2016 - 04.2018
Manager
Gas Monkey Bar n Grill
11.2013 - 01.2017
General Manager
Genghis Grill
11.2010 - 11.2013
Bartender
Restaurants and Sports Bar
01.2007 - 11.2010
High School Diploma -
John Horn Highschool
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