Joshua Hart
Chester,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Service Center Manager
A. Duie Pyle, Inc.
Richmond, VA
02.2011 - Current
- Maintained a safe working environment by enforcing strict safety protocols and guidelines.
- Promoted a positive work culture by fostering open communication channels among team members.
- Analyzed performance metrics to identify areas for improvement, implementing necessary changes accordingly.
- Resolved escalated customer issues promptly, strengthening customer loyalty in the process.
- Ensured compliance with industry regulations and company policies at all times within the service center operations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
Coatesville Area Senior High School
Coatesville, PA06.2010
Skills
- Adaptability and Flexibility
- Empathy and Understanding
- Time Management
- Workforce Management
- Attention to Detail
- Computer Literacy
- Problem Solving
- Organizational Skills
- Decision-Making
- Managing Operations and Efficiency
- Hiring and Training
- Training and Development
Certification
Forklift Certified
DOT Medical Card
Affiliations
- Coach Sons Football Team
Timeline
Service Center Manager
A. Duie Pyle, Inc.
02.2011 - Current
High School Diploma -
Coatesville Area Senior High School