Joshua Hendricks
Kenly,NC
Summary
Flexible hard worker ready to learn and contribute to team success.
Detail-oriented Receiving Supervisor assigning team members responsibilities with performing intake, transportation and storage of materials. Excellent industry acumen creating vendor relations to accuracy of receiving department. Superior problem solving, decision making, planning and organizational skills.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.
Overview
16
16
years of professional experience
Work History
Freight Operations Supervisor
XPO Logistics
Wilson, North Carolina
08.2022 - Current
- Inspected cargo prior to shipping to ensure it meets quality requirements set by the customer.
- Resolved customer complaints related to freight operations in a timely manner.
- Coordinated communication between warehouse personnel, truck drivers, customers, management team members.
- Developed strategies to reduce transportation costs while maintaining quality standards.
- Consistently met company and department objectives within budget and time constraints.
- Identified opportunities to reduce cost and improve productivity.
Shipping and Receiving Supervisor
Emco Wheaton Retail Corp.
Wilson, NC
05.2016 - 09.2023
- Checked paperwork and freight condition to determine optimal loading and unloading sequences.
- Oversaw shipping and receiving activities, accomplishing customer pick rate of 99% by monitoring zone separation.
- Negotiated with 3 freight companies, which resulted in new contracts that reduced overall shipping costs by 30% annually.
- Improved operations by working with team members and customers to find workable solutions.
Assistant Manager
Nardi’s Pizza
Addison, IL
11.2014 - 05.2016
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
- Supervised kitchen staff and applied positive reinforcement, promoting pleasant working environment.
- Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
General Manager
Uncle Pete’s Pizza
Addison, IL
05.2009 - 11.2014
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Managed accounts payable, accounts receivable and payroll.
- Performed opening and closing procedures each day.
- Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Education
High School Diploma -
Addison Trail High School
Addison, IL06.2012
Bachelor of Science - Criminal Justice
Strayer University
OnlineSkills
- Budget controls
- Production Waste Control
- Planning production
- Database documentation
- Safety standards
- Logistics oversight
- Supervision
- Decision-making
- Organizational skills
- Computer skills
- Organization
- Active listening
- PPE use
- Basic math
- Bilingual English/Spanish
- Cargo inspection
- Transportation management
- Cost reduction
- Customer service
- Communication skills
- Team collaboration
Timeline
Freight Operations Supervisor
XPO Logistics
08.2022 - Current
Shipping and Receiving Supervisor
Emco Wheaton Retail Corp.
05.2016 - 09.2023
Assistant Manager
Nardi’s Pizza
11.2014 - 05.2016
General Manager
Uncle Pete’s Pizza
05.2009 - 11.2014
High School Diploma -
Addison Trail High School
Bachelor of Science - Criminal Justice
Strayer University