Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Hernandez

Tempe,Arizona

Summary

Early-career customer service professional with experience in guest relations, food service, and fast-paced team environments. Skilled in communication, adaptability, and resolving guest needs with accuracy and professionalism. Strong focus on satisfaction, safety, and efficient service.

Overview

3
3
years of professional experience

Work History

Server

Rainforest Cafe
Tempe, AZ
05.2025 - Current
  • Greeted guests with warm rainforest-themed hospitality at Rainforest Cafe
  • Presented menus and described daily specials to diners
  • Checked guest satisfaction and responded to table requests
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Junn Sushi
Tempe, Arizona
08.2025 - 01.2026
  • Delivered meals and drinks promptly to dining areas
  • Presented menus and described daily specials to diners
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Patient Care Technician

Abrazo heart hospital
Phoenix, Arizona
04.2023 - 11.2024
  • Monitored cardiac patients' vital signs to identify and report significant changes to nursing staff.
  • Collected EKG readings and prepared patients for timely diagnostic testing.
  • Supported telemetry monitoring to observe and communicate rhythm changes during patient care.
  • Obtained blood samples and delivered specimens to laboratory services.
  • Transferred patients safely between units, procedures, and recovery areas.

Education

Associate of Science - Nursing

Elgin Community College
Elgin, IL
12-2021

Skills

  • Customer service
  • Guest relations
  • Menu knowledge
  • Customer upselling
  • Food safety
  • Team communication
  • Bilingual or multilingual
  • Cardiac monitoring
  • Patient transport

Timeline

Server

Junn Sushi
08.2025 - 01.2026

Server

Rainforest Cafe
05.2025 - Current

Patient Care Technician

Abrazo heart hospital
04.2023 - 11.2024

Associate of Science - Nursing

Elgin Community College
Joshua Hernandez