Joshua Hornby
Gigi’s at Gurney’s Resort & Spa
Montauk,NY
6
years of professional experience
1
Certification
Hospitality executive with extensive experience leading high-volume food & beverage operations, developing restaurant concepts, and driving financial and operational performance. Proven track record of executing three restaurant openings from the ground up, overseeing OS&E procurement and logistics, developing menus and beverage programs, and translating F&B strategy into profitable operations. Experienced in seven seasons within highly seasonal hospitality environments, with a strong understanding of adapting staffing, purchasing, inventory, and operational strategy to fluctuating demand. Proven ability to lead large teams, develop talent, manage vendor and strategic partnerships, and optimize revenue, labor, and cost performance. Skilled in building and analyzing F&B pro formas, identifying growth opportunities, and aligning exceptional guest experiences with long-term profitability and brand standards.
Work History
General Manager
1 Year 5 Months- Directed daily operations of a $8.3 million/year restaurant food revenue and directly overseeing/purchasing for $7.9 million/year in beverage revenue, with heavy emphasis on COGS, beverage partnerships, and guest engagement.
- Monitored financial performance to ensure alignment with labor costs, inventory levels, and revenue targets.
- Managed hiring, scheduling, and performance management for a team of employees.
- Resolved customer issues, enhancing hospitality and service quality to ensure guest satisfaction.
- Coordinated with kitchen and bar leadership to achieve consistent food and beverage quality across venues.
- All programming of Simphony and Oracle interfaces across 5 food and beverage venues.
Ownership/Founder
1 Year 6 Months- Founded and launched a full-service restaurant, managing concept development, licensing, vendor partnerships, and daily operations.
- Oversaw business operations, managing staffing, scheduling, inventory, and purchasing to ensure smooth daily operations.
- Managed budgeting and payroll, tracking profit & loss performance to inform financial decisions.
- Developed menu concepts and pricing strategies, aligning food quality with profitability goals.
- Implemented operational systems to control food costs, reduce waste, and improve efficiency.
- Led hiring, onboarding, and training for front-of-house and back-of-house staff.
- Ensured compliance with health regulations, food safety standards, and local licensing requirements.
Beverage Purchaser
3 Years 6 Months- Managed the restaurant's beverage program, overseeing wine, spirits, beer, and cocktail development.
- Supervised and trained bartenders and bar staff, ensuring high service standards and deep product knowledge.
- Supervised and trained bartenders and bar staff to maintain service standards and product knowledge.
- Cultivated strong relationships with beverage distributors and suppliers to enhance program offerings.
- Built and maintained relationships with beverage distributors and suppliers.
- Ensured compliance with alcohol service regulations and safety policies.
- Assisted with seasonal operations during peak times.
- Analyzed market trends to identify cost-saving opportunities and optimize purchasing strategies.
Bartender/Corporate Trainer
1 Year 8 Months- Collaborated with management teams to implement best practices and standard operating procedures (SOPs), enhancing consistency across locations.
- Evaluated training effectiveness through metrics including productivity improvement, customer satisfaction, and staff retention, informing future training initiatives.
- Monitored employee performance, identified skill gaps, and provided targeted coaching and mentorship.
- Monitored employee performance and identified skill gaps, providing targeted coaching and mentorship to enhance team capabilities.
- (Seasonally)
Education
Bachelors of Science - Nursing
Skills
Restaurant Operations Management
Beverage Program Management
Ground-Up Restaurant Opening
Market Trend Analysis
Inventory & Cost Control
Vendor & Supplier Negotiation
Operational Systems Management
Budget management
Staff Scheduling & Training
Customer service excellence
Food Safety & Regulatory Compliance
Certification
Manager Food Safety Certification, Responsible Alcohol Service Certification
Timeline
General Manager
Gigi’s at Gurney’s Resort & Spa
05.2025 - CurrentRead More
Ownership/Founder
Coventry Café
11.2023 - 05.2025Read More
Bartender/Corporate Trainer
The River House
09.2021 - 05.2023Read More
Beverage Purchaser
Montauk Yacht Club Resort & Spa
04.2020 - 10.2023Read More
Carroll University
Bachelors of Science from Nursing
Read More