Joshua Howard
Philadelphia,PA
Summary
Mechanical professional with extensive hands-on experience in vehicle repair and maintenance. Proven ability to diagnose and resolve mechanical issues efficiently while adhering to high standards of quality and safety. Collaborative team player known for reliability and ability to adapt to changing repair needs, offering expertise in engine diagnostics, brake systems, and electrical repairs.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Professional Parts Specialist prepared to excel in managing inventory, sourcing components, and ensuring efficient parts distribution. Strong focus on team collaboration and achieving tangible results, with adaptability to meet changing needs. Reliable in maintaining quality standards and fostering productive work environments. Skilled in inventory management, vendor relations, and technical support.
Overview
6
6
years of professional experience
Work History
Veh Equip Mech
SEPTA
Philadelphia, PA
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Executed diagnostic assessments and repairs on buses and associated equipment.
- Performs diagnosis of average mechanical, electrical and pneumatic trouble.
- Makes unit replacements and adjustments on vehicle equipment.
- Makes repairs incidental to state inspections.
- Replaces such items as diaphragms, slack adjusters, application valves, air hoses; front axle assembles, quick releases and relay valves, mufflers, exhaust pipes, etc.
- Adjusts brakes and clutches; uses feelers to tolerance of .002 in; checks assembly for concentricity.
Sales Associate
Advanced Auto Parts
Philadelphia, PA
05.2023 - 10.2023
- Assisted customers in selecting automotive parts and accessories to meet their specific needs.
- Maintained knowledge of current promotions and product availability to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Collaborated with team members to achieve sales goals and improve store performance.
- Provided excellent selling experience for DIY customer visits and phone calls
- Achieved personal sales goal and help store achieve its sales goals
- Provided DIY services including battery installation, testing, wiper installs, etc.
- Maintained store product and operational standards
- Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- General stocking including truck stocking and back stock
- Safely delivered parts to customers as needed
Front Store Associate
CVS Health
Philadelphia, PA
10.2020 - 11.2021
- Implemented strategies to provide tailored customer support, ensuring a positive experience through attentive and responsive service.
- Enhanced customer experience through attentive greetings, maintaining eye contact, and proactively offering help with product location.
- Maintained transaction integrity by accurately processing cash, checks, and credit card payments in compliance with established company protocols.
- Achieved optimal sales floor presentation through effective shelf restocking and vendor coordination. Enhanced pricing accuracy to support promotional efforts. Streamlined inventory management processes to improve operational efficiency.
- Oversaw key tasks involved in opening and closing the store, ensuring readiness and security.
- Coordinated inventory management and customer support for photo and beauty departments, ensuring readiness and adherence to the latest service updates and tools.
- Engaged in routine pharmacy shifts to assist colleagues and foster career development opportunities within the team.
- Facilitated awareness and adoption of CVS services and loyalty programs aimed at improving health outcomes for individuals.
Education
Associate of Applied Science - Automotive Technology
Community College of Philadelphia
Philadelphia, PA04.2025
High School Diploma -
Parkway-Center City
Philadelphia, PA06.2022
Associate of Arts - Liberal Arts & Sciences
Community College of Philadelphia
Philadelphia, PA05.2022
Skills
Retail Sales
Cash Handling
Cashiering
Store Management Experience
Sales
Merchandising
Customer Service
Pricing
Communication Skills
Packaging
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Troubleshooting skills
Maintenance and repairs
Hand and power tools
Troubleshooting
Shipping and receiving
Proficient in software
Workplace safety
Vehicle operations
Timeline
Veh Equip Mech
SEPTA
09.2024 - Current
Sales Associate
Advanced Auto Parts
05.2023 - 10.2023
Front Store Associate
CVS Health
10.2020 - 11.2021
Associate of Applied Science - Automotive Technology
Community College of Philadelphia
High School Diploma -
Parkway-Center City
Associate of Arts - Liberal Arts & Sciences
Community College of Philadelphia