Joshua Hutchins
Sarasota,FL
Summary
Dynamic leader with a proven track record at Ecotab and Anytime Fitness, adept in operations management and customer relationship management. Excelled in staff development, enhancing team productivity and customer satisfaction. Skilled in OSHA standards and team leadership, achieving significant improvements in workplace safety and efficiency.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Anytime Fitness
03.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assist member on how to use equipment safely and for best results.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Senior Technician
Ecotab LLC
11.2015 - Current
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Performed design review of prospective projects, set up and review of reports, on site evaluations of site readiness and duct leakage testing.
- I have also tested adjusted and balanced; multi zone systems, vav systems, constant volume systems, kitchen equipment and fume hoods.
Technician Apprentice
Tabco
04.2014 - 10.2014
- Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
- Assisted senior technicians with complex repairs, gaining valuable hands-on experience in advanced troubleshooting techniques.
- Performed design review of prospective projects, set up and review of reports, on site evaluations of site readiness and duct leakage testing.
Staff Accountant
Stop N Go
07.2011 - 03.2014
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Started as a part time cashier, moved up to assistant store manager then was asked to move into the corporate office.
Education
GED -
Mount Wachusett Community College
Gardner, MASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- OSHA Certified
- Task delegation
- Goal setting
- Documentation and reporting
- Operations management
- Project management
- Customer relationship management (CRM)
- Staff development
Certification
- AABC Test and Balance Certification
- Notary
- OSHA Certified
- CPR/AED Certification
- ServSafe Food Handler's Certification
Timeline
Manager
Anytime Fitness
03.2020 - Current
Senior Technician
Ecotab LLC
11.2015 - Current
Technician Apprentice
Tabco
04.2014 - 10.2014
Staff Accountant
Stop N Go
07.2011 - 03.2014
GED -
Mount Wachusett Community College