Joshua Jackson
Woodbridge,VA
Summary
Proven leader and adaptable professional with a track record of enhancing operational efficiency. I've driven process improvements and safety training, leading to increased productivity and customer satisfaction. My attention to detail and ability to navigate challenging situations have consistently resulted in positive outcomes.
Overview
15
15
years of professional experience
Work History
Delivery Associate
DoorDash
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Line Cook Supervisor
Potomac Shores Golf Club
04.2021 - 04.2024
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
Line Cook
Longhorn Steakhouse
01.2017 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Warehouse Manager
Fireplace Solutions
01.2013 - 04.2014
- Fostered a culture of accountability for team members, resulting in improved collaboration and communication.
- Identified bottlenecks in workflows to implement process changes that enhanced operational efficiency.
- Optimized inventory accuracy by conducting regular audits and streamlining tracking processes.
- Conducted safety training sessions for staff to reinforce best practices and create a culture of safety awareness.
Glass Installer
Steel City Glass
01.2010 - 05.2013
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Increased productivity by effectively utilizing tools and equipment specific to the glass installation trade.
Education
High School Diploma -
Freedom High School
Woodbridge06-2009
Skills
- Adaptability and flexibility
- Attention to detail
- Valid Driver's license
- Safe driving record
- GPS navigation
- Package handling
- Loading and unloading
- Heavy lifting
- Materials transport
- Deadline adherence
Accomplishments
Employee of the Month
Timeline
Delivery Associate
DoorDash
04.2024 - Current
Line Cook Supervisor
Potomac Shores Golf Club
04.2021 - 04.2024
Line Cook
Longhorn Steakhouse
01.2017 - 03.2020
Warehouse Manager
Fireplace Solutions
01.2013 - 04.2014
Glass Installer
Steel City Glass
01.2010 - 05.2013
High School Diploma -
Freedom High School
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