Joshua James Ball Sr.
Operations
Wasco,OR
Summary
Accomplished professional with a strong background in devising and implementing mutually beneficial strategies across diverse technological domains for both large and small organizations. Demonstrated exceptional leadership skills and keen operational acumen throughout a successful career. Over a decade of experience as an esteemed Organizational Leader within the United States Intelligence Community, coupled with achievements in the agriculture technology space, brings a refined skill set well-suited for high-stakes operational roles. Proficient in optimizing processes, enhancing organizational efficiency, and driving cross-functional collaboration to surpass expectations and deliver exceptional results. Committed to fostering strong relationships and leveraging business intelligence to inform strategic decision-making, making an ideal candidate for any Operations or Chief of Staff position.
Overview
15
15
years of professional experience
Work History
Producer
Swanson Insurance Group
Wasco, OR
12.2024 - Current
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided detailed information about company insurance products.
- Assisted colleagues in closing deals by sharing best practices for successful sales consultations.
- Improved cross-selling strategy by analyzing existing client portfolios for potential upsell opportunities.
- Set up policies and completed all documentation.
- Enhanced referral network by building strong relationships with other industry professionals such as mortgage brokers and financial advisors.
- Implemented marketing strategies to generate new leads and expand the client base.
- Managed a high volume of daily tasks while maintaining a focus on providing quality customer service.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
Detachment Sergeant / Operations NCOIC
United States Army, Reserve
Joint Base Lewis-McCord, WA
05.2021 - Current
- Serve as the Operations NCOIC for Headquarters Company, 373d MI (Reserve), overseeing all training-related activities
- Demonstrated proficiency in creating, maintaining, and enhancing the training schedule, guaranteeing alignment with commanders' intent and surpassing training objectives for over 75 Soldiers
- Managed logistics and coordinated transportation to ensure timely resupply of equipment and resources.
- Oversaw personnel administration tasks such as promotions, evaluations, awards, and disciplinary actions in accordance with military regulations
- Spearheaded the seamless execution of all company training activities, ensuring optimal operational efficiency
- Pioneered the implementation of a comprehensive company counseling program, enabling leadership to evaluate, counsel, and guide Soldiers and Junior Leaders in accomplishing their career aspirations within the Army Reserve and civilian sectors
Account Manager/Precision Product Hybrid
RDO Equipment Company
Wasco, OR
04.2021 - 12.2024
- Drove market share growth for precision products (Surepoint Ag, Gates MFG, ETC) in Oregon
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Demonstrated a continuous learning mindset, staying up-to-date on the latest techniques to enhance the customer experience and expand RDO Technology Portfolio
- Led coordination efforts for the design, ordering, and delivery of new precision systems
- Optimized time spent traveling to and from producer job-sites by providing remote diagnosis for existing precision systems, managing multiple issues simultaneously
- Acting as a Hybrid Account Manager - Precision Product Specialist and took over the Wasco Account in August 2022, with a strong focus on enhancing customer satisfaction and community engagement, representing RDO as a net community positive while enhancing profitability
- Conducted numerous successful field demonstrations of John Deere and shortline vendor products
- Maintained a comprehensive understanding of used equipment values and skillfully evaluated them for trading purposes
- Ensured timely follow-up on every sale to guarantee customer satisfaction
Senior Technical Intelligence Analyst
United States Army
04.2017 - 04.2021
- As the Division Non-Commissioned Officer in Charge for the Office of the Deputy Chief of Staff, G-2, Department of the Army, I successfully oversaw the Foreign Intelligence Watch (FIW) division at the Pentagon
- Key accomplishments include:
- Delivering regular intelligence briefings to top-level General Officers and Senior Executives on requested intelligence topics, facilitating informed and strategic decision-making
- Directing the production and senior editing of the 'Daily Intelligence Read Book', a product for the Secretary of the Army, disseminating crucial intelligence to numerous Army Senior Leaders, including the Chief of Staff of the Army and the Army G2
- Collaborating with multiple DOD agencies to secure a stable supply chain for FIW operations, even through the COVID-19 Pandemic
Intelligence Sergeant / Unit Movement Officer
United States Army, Europe
04.2014 - 04.2017
- Spearheaded the training and supervision of a team of Junior Analysts as the Intelligence Sergeant in the S2 Section of a Recon Squadron, furnishing exceptional All-Source Intelligence analysis and invaluable support for both ground and UAS/UAV reconnaissance and collection missions in the European theater
- Demonstrated expertise in UAS/UAV implementation and collection, earning a position on the training team that introduced and instructed the execution of Raven UAV to the Intelligence Agency of North Macedonia (formerly the IAM)
- Orchestrated seamless planning and execution as the Unit Movement Officer for three major multi-national exercises, Brave Warrior 15, Saber Strike 16, and Brave Warrior 16, overseeing the transportation of Squadron equipment worth over $75 million with zero losses
- Exhibited mastery of DOD and US Army Europe regulations and local GSA resources to lead six rail load operations, successfully achieving a zero record of safety violations and accidents
Targeting Analyst
United States Army
11.2009 - 04.2014
- Authored the Standard Operating Procedure for the Company Intelligence Support Team (COIST) for 1ST BN, 66th Armor (1/66AR), which was later adopted by 1st BDE, 4th Infantry Division
- The procedure integrated various ground level intelligence systems (such as Raven UAS and Low-Level Voice Indicator) with the 'Every Soldier a Sensor' concept
- Volunteered to lead the implementation of the COIST program for A Company, 1/66AR, and deployed as such in support of Operation Spartan Shield 13 in Kuwait
- Identified and developed network identities in and around the Arghandab River Valley (ARV) as the Targeting Analyst for 1/66 AR during OEF 10-11 in Afghanistan
- Performed both short and long-term analysis, leading to the kill/capture of at least three targets of national importance
- Provided ongoing analysis of indirect fire activity that resulted in the destruction of multiple insurgent cells in the ARV
Education
Bachelor of Science - Finance
Purdue
West Lafayette, IN 05.2001 -
Associate of Science - Small Group Management
Purdue
West Lafayette, IN 05.2001 -
Warrior Leader's Course - undefined
7th Army Training Academy
Grafenwöhr, Germany 08.2014 - 09.2014
Advanced Leaders Course - undefined
United States Army Intelligence Center of Excellence
Ft. Huacuca, United States 09.2017 - 11.2017
High School Diploma - undefined
Sherman County Jr./Sr. HighSchool
Moro, United States 09.2006 - 06.2009
Skills
Timeline
Producer
Swanson Insurance Group
12.2024 - Current
Detachment Sergeant / Operations NCOIC
United States Army, Reserve
05.2021 - Current
Account Manager/Precision Product Hybrid
RDO Equipment Company
04.2021 - 12.2024
Advanced Leaders Course - undefined
United States Army Intelligence Center of Excellence
09.2017 - 11.2017
Senior Technical Intelligence Analyst
United States Army
04.2017 - 04.2021
Warrior Leader's Course - undefined
7th Army Training Academy
08.2014 - 09.2014
Intelligence Sergeant / Unit Movement Officer
United States Army, Europe
04.2014 - 04.2017
Targeting Analyst
United States Army
11.2009 - 04.2014
High School Diploma - undefined
Sherman County Jr./Sr. HighSchool
09.2006 - 06.2009
Bachelor of Science - Finance
Purdue
05.2001 -
Associate of Science - Small Group Management
Purdue
05.2001 -
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