Hardworking and passionate about my career here at IMA and feel like I can apply all the Microsoft office 365 knowledge I've learned over the years to aid in this position and to continue to live up to our IMA company goals.
Overview
6
6
years of professional experience
Work History
IT Field Systems Tech I
Parker, Smith & Feek
01.2022 - Current
Troubleshoot microsoft office 365 issues.
Setup new hires.
Manage exchange backups through AppRiver/Zix.
Monitor 365 quarantine for any mail that gets flagged.
Setup distribution groups when requested.
Provide inbox permissions when permitted by the proper channels.
Monitor Nutanix cloud infrastructure.
Provide technical remote support.
Provide onsite service at the Portland office.
Order and Install hardware.
Network Consultant
Centerlogic Inc.
06.2017 - 12.2021
Project Management and Office 365 migrations.
Manage MSP and T&M Clients.
Provide onsite services.
Perform server maintenance.
Perform data backups and disaster recovery operations.
Coordinate with vendors and client administrators to schedule and run ehr upgrades.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Configure, monitor, and maintain email applications, sonicwalls, Jive phone systems and Virus protection software.
Hyper-V and building DC’s and remote gateway servers
Education
High School Diploma -
Evergreen High School
Vancouver, WA
06.2005
Skills
Microsoft Office 365
Microsoft Office 365 Migrations
Customer Service
Troubleshooting and Repair
Time Management
Nutanix Cloud Systems
Network Installation
VM server building
Project Management
Dell Servers
Timeline
IT Field Systems Tech I
Parker, Smith & Feek
01.2022 - Current
Network Consultant
Centerlogic Inc.
06.2017 - 12.2021
High School Diploma -
Evergreen High School
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