Joshua Johnson
North Haledon ,NJ
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for great communication skills, reliability, flexibility, strong team collaboration, and hard working. Skilled in cash handling, conflict resolution, and providing exceptional service.
Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Catering Server
Cedar Crest Village
Pompton Plains, NJ
01.2024 - 06.2024
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Cashier
ShopRite
Fair Lawn, NJ
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Deli Corner Store
04.2022 - 03.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
John F Kennedy High School
61-127 Preakness Ave Paterson Nj 07.2023
Skills
- Exceptional customer service
- Time management
- Punctual and reliable
- Multitasking and organization
- Strong communication skills
- Determined
- Always Open To Learning New Skills
Timeline
Cashier
ShopRite
07.2024 - Current
Catering Server
Cedar Crest Village
01.2024 - 06.2024
Cashier
Deli Corner Store
04.2022 - 03.2023
John F Kennedy High School