Joshua Jones
Ken's Equipment and Custom Hose
Newcastle,TX
20
years of professional experience
Dynamic General Manager with a proven track record in operations management and team building. Expertise in strategic planning, problem resolution, and developing training programs that enhance employee performance and drive business growth. Diverse in management across multiple fields of business.
Work History
General Manager
6 Years 3 Months- Analyzed market trends to inform strategic planning and drive revenue growth.
- Operate and oversee custom hydraulic hose shop.
- Implemented cost-saving measures, reducing operational expenses while maintaining service quality.
- Developed training programs to improve staff performance and increase retention rates.
- Oversaw daily operations to enhance efficiency and streamline workflows.
- Fostered strong relationships with suppliers, negotiating favorable terms and enhancing supply chain reliability.
- Managed budget allocations, ensuring optimal resource utilization across departments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversee mechanic shop and maintain budget for shop
- Personally mechanic. and operate service truck
- Personally handle 24hr phone service and online requests.
Field Supervisor
1 Year 10 Months- Supervised daily field operations to ensure compliance with safety protocols and operational standards.
- Conducted regular inspections of work sites to identify hazards and implement corrective measures promptly.
- Trained and mentored new staff on safety procedures, equipment use, and best practices in field operations.
- Coordinated schedules and assignments for team members, optimizing resource allocation across multiple sites.
- Analyzed workflow patterns to recommend process improvements that elevated overall productivity and service quality.
- Led safety meetings to foster a culture of accountability and continuous improvement within the team environment.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
- Investigated issues and developed effective solutions.
- Built and nurtured relationships with customers and vendors to maximize profit potential.
- Oversee multiple frac locations and maintain quality level on all sites
Plant Operator
9 Months- Monitored equipment performance, identifying issues and implementing corrective actions to minimize downtime.
- Conducted routine maintenance checks, enhancing operational reliability and extending machinery lifespan.
- Operated heavy machinery to streamline material processing and ensure production efficiency.
- Trained new operators on safety protocols and equipment operation, fostering a culture of safety awareness.
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Reduced downtime by quickly identifying and resolving equipment malfunctions or failures.
- Knowledgeable of machine maintenance in order to troubleshoot effectively.
- Conducted safety inspections and followed safety rules and procedures.
- Recorded inside and outside process readings on daily log sheets.
- Exceeded quality control standards by maintaining strict attention to detail during production processes and final product testing.
- Operated specialized tools, instruments, and equipment for tests and maintenance.
Equipment Operator
1 Year 10 Months- Operated heavy machinery to complete excavation tasks efficiently and safely.
- Conducted daily inspections on equipment to ensure optimal performance and compliance with safety standards.
- Trained new operators on equipment handling, safety protocols, and operational procedures.
- Collaborated with team members to coordinate project timelines and workflow for improved productivity.
- Operated a range of heavy equipment on a regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Drove vehicles to and from work sites and maintained clean driving record.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Increased equipment efficiency by performing regular maintenance and timely repairs.
- Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
- Operated a commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Continuously updated skills through participation in industry-related training programs and seminars.
- Operated specialized attachments to complete tasks efficiently, such as using a hydraulic breaker for rock excavation projects.
Manager
4 Months- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory levels, optimizing stock management and reducing excess supplies.
- Implemented process improvements, increasing productivity and minimizing operational delays.
- Coordinated maintenance schedules for equipment, ensuring reliability and safety compliance.
- Analyzed performance metrics to identify trends and drive strategic decision-making initiatives.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
General Manager
2 Years 8 Months- Led cross-functional teams in executing projects that improved customer satisfaction ratings.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Established key performance indicators to monitor team productivity and effectiveness.
- Oversee mechanic shop and maintain budget for shop
- Managed and overseen quarterly auctions held at facility
- Operated truck wash
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Oversee and manage party rentals including wedding, tent and dance floors
Equipment Operator
5 Years 10 Months- Analyzed site conditions to determine the best equipment usage for various excavation projects.
- Implemented maintenance schedules, reducing downtime and prolonging equipment lifespan.
- Streamlined operational processes, enhancing efficiency in project execution and resource allocation.
- Oversaw jobsite safety practices, ensuring adherence to regulations and minimizing accidents.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong the life of each piece of machinery.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
- Maintained accurate records of equipment performance and service history for future reference and analysis.
- Supported site supervisors by providing timely feedback on machine performance, identifying areas for improvement or repair needs.
- Achieved smooth workflow transitions by coordinating effectively with other operators during shift changes.
- Utilized GPS systems to accurately survey and grade terrain for worksite preparation.
- Sustained high-performance standards by adhering to company policies regarding preventative maintenance schedules.
- Enhanced project outcomes by adjusting equipment settings according to specific job requirements.
- Maximized productivity with efficient scheduling and allocation of equipment resources.
- Assisted with safe materials transport between work sites to reduce downtime.
- Minimized operational costs through effective fuel management and preventive maintenance routines.
- Facilitated training for new operators, improving team skill levels and operational safety.
- Ensured timely completion of projects, collaborating closely with construction team to optimize equipment use.
- Assisted in project planning to ensure equipment availability, aligning with project timelines.
- Reduced equipment breakdowns with proactive identification and resolution of potential issues.
- Increased operational efficiency with meticulous planning of equipment deployment for various projects.
- Played key role in emergency response situations, operating equipment under pressure to mitigate impacts.
- Supported project managers in equipment selection and strategy, contributing to cost-effective operations.
- Achieved significant reduction in fuel consumption by implementing best practices in equipment operation.
- Operated variety of heavy equipment to prepare sites for construction, contributing to project efficiency.
- Streamlined equipment setup processes for projects, enhancing on-site efficiency.
- Enhanced project success, meticulously adhering to operational guidelines and standards for equipment use.
- Followed safety protocols while operating machinery.
- Operated heavy equipment to move large quantities of dirt and debris.
- Loaded and unloaded construction materials on site.
- Performed preventive maintenance to prolong life of equipment.
- Monitored fuel, oil and water levels of heavy equipment.
- Checked equipment performance and made necessary repairs.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Assessed work sites daily for potential hazards.
- Operated compactors to compact soil, asphalt and other materials.
- Removed topsoil, vegetation, and rocks to grade earth to specifications.
- Made necessary adjustments to machinery for optimum performance.
- Adjusted soil levels and grade land for construction projects.
- Employed bulldozers, loaders and backhoes for construction projects.
- Used cranes and hoists to move large objects.
- Read blueprints and understood technical drawings.
- Operated heavy machinery to complete excavation tasks efficiently and safely.
- Operated a range of heavy equipment on a regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Completed minor repairs and replacements of equipment parts to restore functionality.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Drove vehicles to and from work sites and maintained clean driving record.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Increased equipment efficiency by performing regular maintenance and timely repairs.
- Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Graded earth and smoothed surfaces as part of projects or finish work.
- Continuously updated skills through participation in industry-related training programs and seminars.
- Operated specialized attachments to complete tasks efficiently, such as using a hydraulic breaker for rock excavation projects.
Education
No Degree - Agriculture
No Degree - Welding
High School Diploma
Skills
Operations management
P&L management
Budget administration
Collaborative team member
Cost analysis and savings
Vendor negotiations
Purchasing strategy
Customer relations management
CRM
Customer retention
Sales expertise
Business development
New business development
Strategic planning
Process improvements
Performance analysis
Performance improvement
Troubleshooting expertise
Training programs
Training and coaching
Staff training/development
Deadline-driven
Employee scheduling
Deadline oriented
Time management
Leadership and team building
Performance enhancement
Interpersonal communication
Motivation
Team player
Interpersonal skills
Communication skills
Organizational development
Administrative skills
Sound judgment
Problem resolution
Relationship building
Facility management
Loss prevention
Quality management
Sales management
Data review
Sales analysis
Operations oversight
Goal setting
Skilled negotiator
Market analysis
Data analysis
Team collaboration
Team dynamics
Performance improvements
Vendor negotiations
Total quality management
Loss prevention
Contract negotiation
Timeline
General Manager
Ken's Equipment and Custom Hose
05.2020 - CurrentRead More
Field Supervisor
MK Transfer
06.2018 - 04.2020Read More
Plant Operator
Vulcan Materials
09.2017 - 06.2018Read More
Equipment Operator
Brandon Dozer
11.2015 - 09.2017Read More
Manager
Grandpa's Tool Shed
07.2015 - 11.2015Read More
General Manager
Green Acres Equipment Rental
10.2012 - 06.2015Read More
Equipment Operator
Multiple Companies
11.2006 - 09.2012Read More
Cisco College
No Degree from Agriculture
Read More
Tulsa Welding School
No Degree from Welding
Read More
Eastland High School
High School Diploma
Read More