JOSHUA JUAREZ
Clifton, NJ
Summary
Graduate of Passaic County Tech, currently studying at Montclair State University. A dependable hard worker, more than willing to learn new things and open to anything needed of, with a great passion for learning and working in the public service. Stays on top of current and expected demands. Comfortable in fast-paced environments and is a team player. A fast learner, able to work in any position.
Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Eager to bring these transferable skills to new professional setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Yard House
Wayne, NJ
03.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Gate Worker
Lunar Faire
10.2022 - 05.2025
- Sold tickets and handled numerous transactions by cash and card.
- Communicated with customers emphasizing good customer service and following company practices for customer satisfaction.
- Provided exceptional customer service to visitors while upholding security protocols.
- Contributed to a welcoming atmosphere for guests.
- Monitored guest entry and exit, ensuring compliance with safety protocols.
- Assisted in managing crowd control during peak event hours to enhance guest experience.
Education
High School Diploma -
Passaic County Technical Institute
Wayne, NJ07-2023
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ05-2028
Skills
- Bilingual
- Customer Service
- Kitchen Operations
- Food Safety
- Server Communication
- Cash Handling
- Restaurant Experience
- Strong multitasking
- Active learning
- CPR
Certification
- FEMA IS-700 An Introduction To The National Incident Management System, 2023-01-01
- FEMA IS-100.C Introduction To Incident Command System, 2023-05-26
- FEMA IS-200.c Basic Incident Command System for Initial Response, 2025-12-10
- FEMA IS-907.a Active Shooter: What You Can Do, 2025-12-3
- FEMA IS-5.a An Introduction to Hazardous Material, 2025-12-10
- Communications Institute 911 Officer, 2023-01-01
- National Emergency Communications Institute Emergency Medical Dispatch, 2023-01-01
- Mental Health First Aid, 2023-12-01
- CPR, 2025-08-16
LANGUAGES
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Yard House
03.2024 - Current
Gate Worker
Lunar Faire
10.2022 - 05.2025
High School Diploma -
Passaic County Technical Institute
Bachelor of Arts - Psychology
Montclair State University