Joshua J. Zachery
Opelousas,USA
Summary
Results-driven Retail Manager experienced in enhancing customer experiences and optimizing store operations. Achieved effective staff training and inventory management through strong organizational and communication skills. Reliable Truck Driver with clean driving record and comprehensive knowledge of safety regulations, delivering products safely and on time while demonstrating adaptability and a strong work ethic.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Store Manager
CVS Pharmacy
Lafayette, AL
05.2022 - 06.2024
- Managed inventory levels and ordered products to meet customer demand.
- Trained and developed staff to enhance customer service skills.
- Implemented promotional displays to boost product visibility and sales.
- Supervised daily store operations and ensured compliance with company policies.
- Oversaw cash handling procedures and maintained accurate financial records.
Assistant Store Manager
Lowe's Home Improvement
Opelousas, Louisiana
01.2018 - 05.2022
- Managed the overall performance of the Outside Garden Department.
- Maintained merchandising standards to enhance product visibility and customer engagement.
- Provided assistance to customers in a friendly manner.
- Maintain inventory and shrink to budget.
- Make department schedules.
- Implemented policy and procedure as administered by HR.
- Created and managed employee schedules for the department.
- Conduct departmental meetings and safety meetings.
- Provided exceptional customer service, fostering a welcoming shopping environment.
Department Manager
Lowe's Home Improvement
Opelousas, Louisiana
01.2015 - 01.2018
- Managed the overall performance of the Inside Garden and Outdoor Power Equipment Departments.
- Maintained merchandising standards to enhance product visibility and customer engagement.
- Assisted customers with inquiries and product information.
- Oversaw department sales, consistently meeting or exceeding sales objectives through strategic planning.
- Make department schedules.
- Implemented policies and procedures administered by HR.
- Conduct departmental meetings and safety meetings.
- Enforce policy and procedure that HR administers.
- Conducted departmental and safety meetings to ensure team alignment on goals and compliance with safety protocols.
- Complete the Management Training Program.
Heavy Equipment Operator
Diamond B Construction
New Iberia, Louisiana
06.2014 - 12.2014
- Operate equipment used for construction purposes such as tankers, cranes, bulldozers, loaders, compost mixers and excavators.
- Build levels and excavate land surfaces using a variety of construction equipment.
- Clear construction areas of debris and other hazardous materials prior to beginning a project.
- Perform preventative and general maintenance on heavy equipment.
- Collected waste and debris from work areas for safe disposal.
- Perform dust control and dirt compaction by operating water tankers.
- Cleaned heavy equipment regularly to ensure operational readiness for construction projects.
- Maintain and update inventory of supplies, materials and equipment used in each project.
- Executed preventative and general maintenance on heavy equipment to maintain performance and safety standards.
- Transport waste to appropriate locations.
- Ensure that all equipment is safely stored at the end of each work day.
- Take orders from the supervisor for daily work tasks and provide feedback to the supervisor on a daily basis.
- Ensure that work reports are prepared at the end of each day and handed over to the supervisor.
- Maintain knowledge of safe construction work practices and procedures.
Unloader/Processor
Wal-Mart Distribution Center
Opelousas, Louisiana
06.2011 - 02.2014
- Executed timely unloading of trucks to ensure efficient workflow.
- Process freight to company standards.
- Processed freight according to company standards to maintain quality control.
- Follow company policy and procedure.
- Maintained product presentation to attract customers.
Department Manager
Lowe's Home Improvement
Opelousas, Louisiana
05.2004 - 11.2010
- Managed the overall performance of the Inside Garden and Outdoor Power Equipment Departments.
- Provided exceptional customer service by assisting clients with inquiries and resolving issues.
- Oversaw department sales, consistently meeting or exceeding sales objectives through effective strategies.
- Maintain proper control of payroll and other controllable expenses.
- Created weekly department schedules to optimize staff coverage and align with business needs.
- Controlled payroll and other controllable expenses to maintain budget compliance.
- Complete the Management Training Program.
Truck Driver
United States Army Reserve Engineering Unit
Baton Rouge, Louisiana
02.2002 - 02.2008
- Completed basic training and advanced individual training over 14 weeks.
- Operated heavy equipment including bulldozer, scoop loader, roller, 20T dump truck, and 5 ton dump truck for various construction and logistics tasks.
- Operated military vehicles in various terrains and conditions.
- Conducted routine maintenance on trucks and equipment.
- Ensured compliance with safety regulations and protocols.
Customer Service Associate
Family Dollar Store
Opelousas, Louisiana
10.2003 - 05.2004
- Greet customers and provide an enjoyable shopping experience for all customers.
- Operate cash registers. Stock and refill register area inventory.
- Greeted customers to create an enjoyable shopping experience.
- Responded to customer requests promptly to enhance satisfaction.
- Utilized GREAT customer service model to foster customer engagement.
- Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.
- Communicate with the management team regarding customer requests and vendor-related concerns.
- Use a handheld device to record and use inventory.
- Checked in external and internal vendors according to corporate procedures to maintain inventory accuracy.
- Performed additional tasks as directed by store management to support team operations.
Overnight Stocker
Super KMart
Lafayette, Louisiana
09.2001 - 02.2002
- Unload merchandise from delivery trucks and open packages to ascertain that the right amount and quality has been received.
- Receive deliveries and ensure that delivery items conform to work orders.
- Compare merchandise to invoices to ensure that correct shipment has been received.
- Open and unpack received items and prepare them to be sent to the frontend.
- Conducted inventory counts to maintain accurate stock levels. and make note of when to order more items in a series.
- Set up advertising displays and verify pricing accuracy to enhance customer experience.
- Requisite merchandise from suppliers by first determining space and customer demand.
- Set up advertising displays and ensure that pricing information on products conform to actual price data.
- Fill in for sales associates when they are absent, assisting customers in choosing items and making purchases.
- Compile backend stocking reports and request additional merchandise to support inventory management.
Education
Class A CDL - CDL
Costal Truck Driving School
05.2026 - 07.2026
Oklahoma College of Construction -
Oklahoma College of Construction
Skills
- Inventory Management
- Inventory control
- Financial Reporting
- Database Management
- Microsoft Office Suite
- Program implementation
- Staff Training
- Data Entry
- Communication skills
- Interpersonal communication
- Class A commercial Driver's license
- Hazardous materials endorsement
- DOT compliance
Certification
- NAHETS- National Association of Heavy Equipment Services
- ADEPT- Adaptable Equipment Proficiency Testing Excavator, Dozer, Backhoe and Wheel Loader
Personal Information
Title: Highly proficient in Microsoft Office Suite, Database Management, Key 50 words per minute, Filing: alphabetic, numeric, geographic, Communication skills, Human relation skills, Basic knowledge of QuickBooks application
Military Experience
United States Army Reserve Engineering Unit, Baton Rouge, LA, 02/2002, 02/2008, 88M (Truck Driver), Completed 14 Wks of Basic Training & AIT and served one tour in Iraq ~ 01/03- 04/04, Bulldozer, Scoop loader, Roller Motorized, 20T Dump Truck, 5 Ton Dump Truck
Timeline
Class A CDL - CDL
Costal Truck Driving School
05.2026 - 07.2026
Store Manager
CVS Pharmacy
05.2022 - 06.2024
Assistant Store Manager
Lowe's Home Improvement
01.2018 - 05.2022
Department Manager
Lowe's Home Improvement
01.2015 - 01.2018
Heavy Equipment Operator
Diamond B Construction
06.2014 - 12.2014
Unloader/Processor
Wal-Mart Distribution Center
06.2011 - 02.2014
Department Manager
Lowe's Home Improvement
05.2004 - 11.2010
Customer Service Associate
Family Dollar Store
10.2003 - 05.2004
Truck Driver
United States Army Reserve Engineering Unit
02.2002 - 02.2008
Overnight Stocker
Super KMart
09.2001 - 02.2002
Oklahoma College of Construction -
Oklahoma College of Construction