Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
03.2022 - 08.2022
Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Streamlined communication with clients for improved service experiences and increased loyalty.
Maintained a high level of product knowledge, providing accurate information to customers.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Trained new associates in company policies and procedures, fostering a supportive work environment.
Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
Photography Assistant
Millennium Photography, LLC
01.2021 - 03.2022
Enhanced photo quality by adjusting lighting and camera settings for optimal results.
Collaborated with photographers to compose visually striking images for various projects.
Streamlined workflow by organizing and maintaining photography equipment, ensuring quick access during shoots.
Increased client satisfaction by providing timely assistance in setting up and breaking down photo sessions.
Improved efficiency by managing digital files, archiving images, and maintaining a well-organized database of completed projects.
Education
Associate in Engineering Technology - Engineering Technology
Passaic County Community College
Paterson, NJ
09.2026
Skills
Regulatory Compliance
Team Collaboration
Customer Support
Safety Regulations
Cross-Functional Team Collaboration
Customer Service
Timeline
Customer Service Associate
Wawa
03.2022 - 08.2022
Photography Assistant
Millennium Photography, LLC
01.2021 - 03.2022
Associate in Engineering Technology - Engineering Technology