Joshua King

• Delivered exceptional customer service, ensuring client satisfaction and fostering repeat business.
• Assisted customers in selecting window and door products tailored to their needs.
• Maintained up-to-date knowledge of product features and industry trends to provide informed recommendations.
• Collaborated with team members to streamline sales processes and improve overall efficiency.

• Collaborated with hiring managers to determine job requirements and understand departmental needs.
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Coached new employees on company standards.
• Used the Street Smarts App and the Aptive Sales App to track and report costs, sales and other various event statistics.
• Enhanced customer retention through consistent follow-ups, addressing any lingering issues or concerns promptly.

• Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
• Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
• Rotated merchandise and displays to feature new products and promotions.
• Cooperated with staff and clients to achieve customer service goals and surpass team objectives.

• Built strong rapport with clients by understanding needs and clearly explaining products.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
• Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

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• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.