Summary
Overview
Work History
Skills
Timeline
Generic

Joshua Knisley

Phillipsburg,OH

Summary

Skilled Maintenance Technician with extensive experience at Creative Foam, adept in mechanical troubleshooting and preventive maintenance. Demonstrates a service-oriented mindset, ensuring equipment reliability and efficiency. Proven ability to enhance team performance and productivity, with a commitment to safety and excellence. Successfully maintained over 95% uptime for critical machinery, showcasing problem-solving prowess and technical expertise.

Overview

10
10
years of professional experience

Work History

Maintenance Technician

Creative Foam
Dayton, OH
05.2024 - Current
  • Assisted in the installation of new machinery and equipment.
  • Implemented troubleshooting techniques to resolve issue.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Monitored inventory levels of replacement parts and supplies needed for repairs.
  • Replaced defective parts such as bearings, seals, gears, valves.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Troubleshot complex electrical and mechanical issues with minimal downtime.
  • Provided technical support to production staff for machine troubleshooting needs.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Installed new pumps, compressors, boilers and other mechanical systems.
  • Maintained or repaired specialized equipment or machinery.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Operated hand and power tools to complete repairs.
  • Diagnosed mechanical problems using visual inspections and test instruments.
  • Followed established safety procedures when operating heavy machinery.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Worked closely with engineering team to develop innovative solutions for existing problems.
  • Repaired machines, equipment or structures using tools or equipment.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Routinely inspected plant equipment for signs of wear or malfunctioning parts.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Maintained accurate records of all maintenance activities performed.
  • Completed day-to-day duties accurately and efficiently.

Operator

Creative Foam
Dayton , OH
03.2020 - 05.2024
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Maintained production and quality documentation.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Used daily system logs to document production information, discussing issues with management.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Hand-assembled needed parts with bolts and screws.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Checked control panel and gauges during equipment operation.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated a variety of machinery and tools safely and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Learned and followed safety and emergency procedures.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
  • Met or exceeded target for on-time customer shipments.
  • Assisted in the setup of production lines according to customer specifications.
  • Worked effectively in team environments to make the workplace more productive.

Shipping and Receiving Clerk

Creative Foam
Dayton, OH
07.2019 - 02.2020
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Researched discrepancies between physical count of items versus inventory system reports.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Operated computers to access information related to shipping activities.
  • Weighed mail to determine correct postage.
  • Coordinated with vendors on shipping schedules and backorders.
  • Maintained inventory of shipping materials and supplies.
  • Traced missing material and shipments through vendor and customer communications.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Compared shipping routes or methods to determine least environmental impact.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Received incoming shipments and verified contents against packing slips.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Obtained required documentation to process shipments and support movement.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Compared and verified identifying information of outgoing shipments.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Inspected incoming and outgoing shipments for accuracy and damage.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Maintained a clean work area by sweeping, dusting, mopping.
  • Organized deliveries by sorting and stocking receivables
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Reviewed customer orders for accuracy prior to shipping goods out of the facility.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Ensured compliance with safety regulations related to hazardous materials handling.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Processed returns and exchanges according to company policies.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Managed inventory levels through accurate record keeping.
  • Monitored merchandise received and shipped from facility in computer system.
  • Prepared documentation to track and report on damaged or missing items.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Processed returns efficiently according to company policies and procedures.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Organized materials into appropriate storage areas based on product type or size.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed household errands and other essential duties.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Team Leader

Creative Foam
Dayton , OH
02.2016 - 07.2019
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Implemented strategies to take advantage of new opportunities.
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
  • Identified needs of customers promptly and efficiently.
  • Conducted regular performance reviews to assess individual team member progress.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Analyzed company's expenditures and developed financial models.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Ensured compliance with all safety regulations in the workplace.
  • Assessed company operations for compliance with safety standards.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Organized client meetings to provide project updates.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Motivated team members through recognition programs and performance-based incentives.
  • Maintained positive working relationship with fellow staff and management.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Fostered a culture of continuous improvement, encouraging innovation and efficiency.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Maintained daily inventory to facilitate successful material distribution.
  • Worked closely with human resources to support employee management and organizational planning.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Implemented strategic plans to enhance team performance and productivity.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Established clear expectations for employees, providing guidance when needed.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assessed market trends and competitor strategies to inform team direction and focus.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Analyzed key performance indicators to identify effective strategies.
  • Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
  • Championed the adoption of new technologies to improve team productivity and service delivery.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Allocated resources effectively to ensure project completion within deadlines and budget.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Updated and maintained databases with current information.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Recognized by management for providing exceptional customer service.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Operator

Creative Foam
Dayton, OH
05.2015 - 02.2016
  • Separated products according to weight, grade and size of material to produce final product.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Maintained production and quality documentation.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Assisted in the setup of production lines according to customer specifications.
  • Learned and followed safety and emergency procedures.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Used daily system logs to document production information, discussing issues with management.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Checked control panel and gauges during equipment operation.
  • Classified defects from finished orders for record tracking and statistics.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
  • Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
  • Met or exceeded target for on-time customer shipments.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Skills

  • Plumbing
  • HVAC system maintenance
  • Drywalling
  • Documentation
  • Grounds upkeep
  • Commercial construction experience
  • Painting
  • Tool management
  • Electrical panels
  • Ventilation systems
  • Maintaining components
  • Hand and power tools
  • Electrical troubleshooting
  • Field maintenance
  • Conveyor systems
  • Equipment Repair
  • Mechanical troubleshooting
  • Air compressors
  • Battery maintenance
  • Heat exchangers
  • Project management
  • Preventive Maintenance
  • Power tools proficiency
  • Problem-solving
  • Hydraulic systems
  • Troubleshooting strength
  • Chiller maintenance
  • Drywall repair
  • Industrial equipment
  • Service-oriented mindset
  • Hand tools expertise
  • OSHA
  • Pneumatic systems
  • Machine lubrication
  • Blueprint and schematics
  • Lockout and tagout procedures
  • Generator maintenance
  • Building maintenance
  • Troubleshooting skills
  • Variable frequency drives
  • Air filtration

Timeline

Maintenance Technician

Creative Foam
05.2024 - Current

Operator

Creative Foam
03.2020 - 05.2024

Shipping and Receiving Clerk

Creative Foam
07.2019 - 02.2020

Team Leader

Creative Foam
02.2016 - 07.2019

Operator

Creative Foam
05.2015 - 02.2016

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