JOSHUA KURIAN
Latham
Summary
Motivated business major with an informatics minor, combining hands-on experience in retail operations and customer service with coursework in data handling and information systems. Skilled at problem-solving, collaborating with teams, and delivering accurate, efficient results. Passionate about applying analytical and organizational skills to create meaningful, effective solutions for organizations and their clients.
Overview
2
2
years of professional experience
Work History
Cashier
Lowes Home Improvment
06.2025 - Current
- Operating assisted self-checkout, lumber, and garden registers to efficiently process purchases while ensuring a positive customer experience.
- Assisting customers with locating products, retrieving secured items, answering questions, and resolving basic concerns.
- Returning processed merchandise to the sales floor and maintain organized, well-stocked front-end areas, including snacks and beverages.
- Collaborating with team members by directing customers to product experts, coordinating assistance, and supporting departmental needs during peak periods.
- Upholding store standards for accuracy, safety, and customer service while contributing to a smooth and professional checkout environment.
Fulfilment Expert
Target
07.2023 - 09.2023
- Assisted guests with a friendly, solutions-focused approach while managing daily fulfillment tasks.
- Selected, prepared, and packed merchandise for Order Pickup and Drive Up orders with accuracy and speed.
- Ensured all orders were properly processed, organized, and ready for guest pickup.
- Brought Drive Up orders to guests’ cars and engaged positively during handoff to create a smooth, welcoming experience.
- Followed all safety, food-handling, and compliance guidelines, including equipment operation and product quality standards.
Education
Bachelor of Science - Business Administration
University At Albany
Albany, New York, NY05-2028
Skills
- Customer service and assistance
- Work ethic and integrity
- Patience and empathy
- Project-level data analysis
- Professional Communication skills
- Experience with Google Workspace and Microsoft Office
Timeline
Cashier
Lowes Home Improvment
06.2025 - Current
Fulfilment Expert
Target
07.2023 - 09.2023
Bachelor of Science - Business Administration
University At Albany