Joshua Lanier
Insurance Agent
Summary
U.S. Marine Corpse veteran and recent Political Science graduate with over a decade of experience in program management, therapeutic environments, and leadership roles across behavioral health, law enforcement, and veteran-focused initiatives. Proven ability to lead with empathy, navigate high-stress environments, and develop effective solutions for vulnerable populations.
Overview
18
18
years of professional experience
7
7
Certifications
Work History
Licensed Insurance Agent
Truck Insurance Office
08.2024 - Current
- Specialize in providing tailored insurance solutions for commercial trucking clients, ensuring comprehensive coverage and effective risk management.
- Consistently exceed sales targets by leveraging in-depth industry knowledge and exceptional client relationship skills.
- Develop and maintain a robust client portfolio through strategic networking and referral programs.
- Collaborate with underwriters to negotiate terms and conditions favorable to clients, enhancing customer satisfaction and retention.
Program Manager
Innercept LLC
10.2023 - 07.2024
- Led the Patriot Power Up Program, an inpatient treatment facility dedicated to supporting veterans, overseeing all aspects of program development, implementation, and evaluation.
- Led a trauma-informed residential program supporting veterans with mental health and reintegration challenges.
- Developed individualized support plans and coordinated multidisciplinary care teams.
- Integrated psychoeducational approaches, helping clients build self-regulation and emotional awareness.
- Managed the Transitional Living Program for Young Adults, providing strategic direction and operational oversight to promote successful reintegration into society.
- Collaborated with multidisciplinary teams to deliver comprehensive care plans tailored to individual client needs.
- Implemented innovative therapeutic interventions, resulting in improved patient outcomes and increased program effectiveness.
- Streamlined program operations, enhancing efficiency and reducing costs by 15%.
General Manager
Alpha Training Center
09.2022 - 10.2023
- Directed all aspects of facility operations, including staff leadership, member services, marketing strategies, financial management, and regulatory compliance.
- Fostered a culture of excellence, leading to a 25% increase in membership and enhanced customer satisfaction ratings.
- Developed and executed marketing campaigns that significantly elevated the academy's regional profile.
- Optimized operational workflows, resulting in improved efficiency and reduced overhead costs.
Licensed Insurance Agent
Liberty Mutual Insurance
09.2019 - 09.2022
- Prospected, solicited, quoted, and sold new Personal Lines accounts, consistently exceeding corporate sales quotas by 20%.
- Developed and maintained strong client relationships through exceptional service and tailored insurance solutions.
- Generated sales leads through direct referrals, networking, and targeted marketing campaigns.
Lead Staff Member
Innercept
01.2019 - 09.2019
- Provided direct support and care to at-risk individuals within a residential treatment setting, supporting behavioral interventions and de-escalation techniques.
- Ensured the safety, health, and well-being of clients through vigilant monitoring and intervention.
- Collaborated with multidisciplinary teams to develop and implement individualized treatment plans.
- Administered medications and documented health status changes, facilitating timely medical interventions.
- Mentored junior staff, fostering professional development and maintaining high standards of care.
Owner & Head Instructor
Kraken Brazilian Jiu-Jitsu
10.2015 - 01.2019
- Owned and operated a successful Brazilian Jiu-Jitsu academy, providing high-quality martial arts instruction to students of all levels.
- Developed and led specialized self-defense training programs for military personnel and law enforcement agencies.
- Managed a competitive fight team, coaching athletes to achieve state and national level success.
- Created engaging curricula combining practical techniques with theoretical knowledge, enhancing student learning experiences.
- Increased academy enrollment by 30% through effective marketing and community engagement.
Corporal of Marines
United States Marine Corps
05.2010 - 05.2014
- Held leadership positions including Training Non-Commissioned Officer (NCO), Platoon Sergeant, and Electronic Key Management System (EKMS) NCO.
- Led and mentored teams of up to 30 Marines, ensuring mission readiness and operational effectiveness.
- Developed and implemented training programs, enhancing unit capabilities and individual competencies.
- Managed sensitive communication systems and security protocols as EKMS NCO.
- Received commendations for exemplary service and leadership under challenging conditions.
Correctional Officer IV
Texas Department of Criminal Justice
01.2007 - 05.2010
- Oversaw the safety and security of a maximum-security psychiatric facility housing over 1,200 inmates.
- Supervised daily activities and movements of inmates, ensuring compliance with facility protocols and regulations.
- Responded effectively to emergencies and incidents, maintaining order and safety.
- Collaborated with mental health professionals to support inmate rehabilitation and treatment plans.
- Received recognition for exemplary performance and dedication to duty.
Education
Bachelor of Arts - Political Science
University of Colorado At Colorado Springs
Colorado Springs, CO 05.2001 -
High School Diploma -
Hobbs High School
Hobbs, NM 09.2001 - 2005.05
Skills
- Leadership and Team Management
- Law Enforcement and Security Operations
- Strategic Planning and Execution
- Sales and Client Relationship Management
- Program Development and Implementation
- Leadership and Team Management
Certification
Licensed Insurance Agent
Awards
- Global War on Terrorism Service Medal - United States Marine Corps
- Good Conduct Medal - United States Marine Corps
- Warrior Award (Highest GPA) - United States Marine Corps
Timeline
Licensed Insurance Agent
Truck Insurance Office
08.2024 - Current
Program Manager
Innercept LLC
10.2023 - 07.2024
General Manager
Alpha Training Center
09.2022 - 10.2023
Licensed Insurance Agent
Liberty Mutual Insurance
09.2019 - 09.2022
Lead Staff Member
Innercept
01.2019 - 09.2019
Owner & Head Instructor
Kraken Brazilian Jiu-Jitsu
10.2015 - 01.2019
Corporal of Marines
United States Marine Corps
05.2010 - 05.2014
Correctional Officer IV
Texas Department of Criminal Justice
01.2007 - 05.2010
High School Diploma -
Hobbs High School
09.2001 - 2005.05
Bachelor of Arts - Political Science
University of Colorado At Colorado Springs
05.2001 -
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