JUSTICE DENNIS
Plano
Summary
Results-driven professional with over 5 years of experience of leading product initiatives and driving growth. Proven ability to manage end-to-end product lifecycle and deliver high-impact solutions in collaborative environment. Focused on fostering team synergy and adapting to dynamic market demands, with strengths in strategic planning and user-centric design.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Liberty Mutual
05.2025 - Current
- Client Needs Analysis: Conducted comprehensive assessments of clients' coverage requirements, tailoring policy recommendations to meet individual and business needs.
- Consultative Sales Approach: Utilized a consultative selling method to educate clients on risk management, policy options, and long-term cost savings.
- Customer Relationship Management: Built and maintained long-term relationships with clients, ensuring high customer satisfaction and retention rates.
Sales Mgr
Spectrum Telecommunications
07.2022 - 02.2025
- Rapid Advancement & Leadership – Progressed from Inbound Sales Representative to Sales Manager, mentoring and managing the sales floor.
- Top Sales Performer & Trainer – Ranked #1 on the sales team for two consecutive years, exceeding quotas and leading team performance.
- Coaching & Development – Trained and mentored new hires, improving sales techniques, customer engagement, and overall team success.
Broadband Engineer
Windstream Communications
02.2020 - 06.2022
- Network Design & Troubleshooting – Designed, tested, and optimized WAN, internet circuits, and voice services, ensuring seamless connectivity.
- Technical Support & Problem-Solving – Provided B2B customer and sales support, diagnosing and resolving complex telecommunication issues.
- Collaboration & Field Operations – Worked directly with field technicians to troubleshoot and enhance network performance.
Sales Rep | General Project Mgr
Vivint Smart Home Security
12.2015 - 03.2019
- Progressive Leadership & Team Development – Advanced from Sales Representative to General Manager to Project Manager, leading 30+ sales managers and representatives while implementing strategic sales initiatives.
- Sales & Customer Experience Optimization – Drove sales performance, enhanced customer engagement, and improved Net Promoter Score (NPS) through process improvements.
- Training & Operations Management – Oversaw training programs, managed escalations, and streamlined operations to boost productivity and service excellence.
Education
B.S. - Business Marketing
University of South Carolina
01.2015
Skills
- Sales Enablement and Training
- Sales & Business Development
- Customer Relationship Management
- Leadership Management
- Client relationship management
- Client account management
- Data Analysis and Reporting
- Product Strategy and Roadmapping
- Cross-Functional Team Leadership
- Project Management
- Data Driven Decision Making
- Training and Mentorship
Accomplishments
- Ranked #7 in Enterprise Sales – Consistently performed in the top tier of the company, driving exceptional revenue growth and customer acquisition.
- Completed Leadership Training Program – Developed advanced leadership, coaching, and strategic management skills to drive team success.
Certification
- Property & Casualty Insurance License
-State of Texas / License #3393613 / Issued: 6/30/2025
- Life Insurance License
-State of Texas / License #339051 / Issued: 6/30/2025
Timeline
Licensed Insurance Agent
Liberty Mutual
05.2025 - Current
Sales Mgr
Spectrum Telecommunications
07.2022 - 02.2025
Broadband Engineer
Windstream Communications
02.2020 - 06.2022
Sales Rep | General Project Mgr
Vivint Smart Home Security
12.2015 - 03.2019
B.S. - Business Marketing
University of South Carolina