Evetta Nettles
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Licensed Insurance Agent
F&G Insurance Company
Cerritos, CA
02.2024 - Current
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Worked closely with insurance companies to ensure timely payment of claims.
- Met with division leaders and consultants to discuss strategies to increase sales.
Customer Service Representative
Tesla Industries
Long Beach, CA
11.2021 - 02.2023
- Monitored customer satisfaction levels through surveys and feedback forms.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Prevented key account losses by researching discrepancies and correcting problems.
- Updated databases with new and modified customer data.
Education
Licensed Life And Health - Licensed Life And Health Producer
FX XEamines
Online02-2024
Associate of Arts -
Elcamino College
Torrance05-2007
Skills
- Team training and development
- Insurance sales strategy
- Sales strategy development
- Client relationship management
- Email marketing
- New agent training
- Professional networking
- Client account management
- Policy management expertise
- Insurance sales expertise
- Client service
- Goal oriented approach
Affiliations
- Business owner ,Catering, and Arts and Crafts are my passion.
Timeline
Licensed Insurance Agent
F&G Insurance Company
02.2024 - Current
Customer Service Representative
Tesla Industries
11.2021 - 02.2023
Licensed Life And Health - Licensed Life And Health Producer
FX XEamines
Associate of Arts -
Elcamino College