Joshua Layne
Bowie,MD
Summary
Experienced Server and caterer with solid background in foodservice. Offers excellent track record of tackling various tasks to support staff and guests. Demonstrates genuine hospitality to ensure satisfaction with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
Work History
Server
Hook & Reel Cajun Seafood and Bar
Lanham , MD
2023.11 - Current
- Took orders from patrons and delivered/communicated with kitchen staff
- Collaborated with coworkers in efforts to help them during busy hours
- Assisted with support in training new servers
- Learned what was in each food and drink menu item in order to accommodate guest questions, recommendations and dietary restrictions
- Maintained a calm and friendly demeanor with staff and guests throughout busy environment
Security Professional
Contemporary Services Corporation.
Upper Marlboro , MD
2017.02 - 2023.11
- Maintain operations at screening points
- Crowd-Control - Monitoring entry/exit points and VIP suites
- Parameter control on field level, backstage and high-risk security levels at highly populated events
- Worked at various venues such as Fedex Field, Capital One Arena, CFG Bank Arena, Nationals Park, etc.
Server
Molloy's Irish Pub & Restaurant
Gambrills , MD
2018.05 - 2020.08
- Greeted patrons and provided menus, silverware and water upon their arrival
- Provided excellent customer service to ensure guests had a positive experience
- Made sure I got patrons order and food out in a timely manner
- Followed protocol relating to how I greet the table when I first introduce myself
- Following all safety/health protocol and guidelines
- Ensured I followed proper dress code
- Highly experienced in using POS system
Education
Associate of Science - Nuclear Medicine Technology
Prince George's Community College
Upper Marlboro, MDSkills
- Guest Engagement
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- POS operation
- Wine Pairings
- High-volume dining
Timeline
Server
Hook & Reel Cajun Seafood and Bar
2023.11 - Current
Server
Molloy's Irish Pub & Restaurant
2018.05 - 2020.08
Security Professional
Contemporary Services Corporation.
2017.02 - 2023.11
Associate of Science - Nuclear Medicine Technology
Prince George's Community College
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