Joshua Leonard
Longmont,CO
Summary
Dedicated and versatile leader with a strong background in customer service, problem-solving, and technical skills. Seeking a challenging position within a trades organization to leverage experience and expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
10.2023 - 02.2024
- Worked safely around moving machinery.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Aided in optimizing warehouse layout for better space utilization and efficient material flow.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assisted in training new hires, sharing best practices and providing support for their integration into productivity.
Laborer
Independent Handyman
09.2023 - 10.2023
- Moved and cleared debris from work sites to dispose of in designated areas.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Provided labor support to carpenters, masons and other skilled trades.
- Managed safe and efficient use of tools and equipment on construction sites.
- Performed general housekeeping and cleaning tasks.
- Aided in accurate measurements and layout work, ensuring precision during project execution and minimizing rework.
- Handled supply and equipment inventories and distribution for workers.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Associate; Frozen Department
Shoprite
08.2020 - 08.2023
- Supervised department inventory control systems collaborating with management to ensure smooth operations.
- Assumed department manager responsibilities during their absence.
- Continued to excel in customer service and problem-solving.
- Launched quality assurance practices for each phase of development.
- Maintained a safe working environment by enforcing proper handling techniques for heavy machinery and equipment usage.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Delivery Driver
Shoprite
09.2011 - 08.2020
- Essential worker during 2019-2020's COVID-19 pandemic providing superior delivery services to customers while maintaining COVID-19 protocols.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated excellent money handling skills using portable point-of-sale payment methods and provided outstanding customer service.
- Proficient in problem-solving and critical thinking to ensure efficient deliveries.
- Consistently earned high scores from online customer service surveys.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Education
Electrical and Electronics Systems Technician (EEST) Program -
Lincoln Technical Institute
Mahwah, NJ08.2018
High School Diploma -
Hammonton High School
Hammonton, NJ06.2012
Transfered Schools -
Lakeland Regional High School
Wanaque, NJ06.2010
Skills
- Customer Service
- Revenue Forecasting
- Money Handling
- Managing Operations and Efficiency
- Goal Setting
- Team Development
- Warehouse Operations
- Teamwork and Collaboration
- Performance Tracking and Evaluation
- Employee Coaching and Mentoring
- Safety Training
- Food Safety
- Protective Equipment Use
- Willing to Learn
Versatile Trades Skills
Proficient in landscaping, handyman work, electrical work, pool maintenance, and pet care., Acted as a personal assistant, showcasing strong organizational skills., Engaged in freelance fine arts, interior design, and personal chef roles., Proficient in basic safety procedures for various trades., Experienced in the safe and efficient use of both hand and power tools., Strong problem-solving skills., Exceptional customer service and communication skills., Time management and organizational abilities., Experienced in driving and navigating efficiently., Punctual and dependable with a strong attendance record.
References
Don Costic, Frozen Manager @ Shoprite of Oakland, NJ - 1 (862) 703 - 9374.
Garrin Cisco, Client in Wanaque, NJ - 1 (973) 632 - 5776.
LJ Barthelemy, Boss/handyman in Boulder, CO 1 (973) 223 - 8864.
Certification
- ESPA Certified
- OSHA 10 Trained
- Miele STAIR (Specialized Training and Appliance Installation) Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"If you're going to do something, do it right."
"It's better to be over prepared than to die."
"Measure twice, cut once."
n/a
Timeline
Warehouse Associate
Amazon
10.2023 - 02.2024
Laborer
Independent Handyman
09.2023 - 10.2023
Associate; Frozen Department
Shoprite
08.2020 - 08.2023
Delivery Driver
Shoprite
09.2011 - 08.2020
Electrical and Electronics Systems Technician (EEST) Program -
Lincoln Technical Institute
High School Diploma -
Hammonton High School
Transfered Schools -
Lakeland Regional High School