JOSHUA LOKENSGARD
MOSSY NISSAN EL CAJON
EL CAJON
20
years of professional experience
Results-driven Recon Manager with a focus on mentoring staff, optimizing inventory processes, and enhancing customer satisfaction. Committed to implementing strategic improvements that drive operational efficiency and ensure compliance with safety protocols.
Work History
RECON MANAGER
7 Years 11 Months- Developed and implemented strategic inventory management processes to optimize vehicle turnover.
- Mentored and trained staff on best practices for vehicle inspection and quality assurance standards.
- Coordinated with sales and service departments to streamline communication and improve customer satisfaction metrics.
- Oversaw compliance with safety regulations, ensuring a safe working environment for all employees.
- Managed vendor relationships to negotiate favorable terms for parts procurement, reducing operating costs.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
- Managed a team of employees, ensuring adherence to safety protocols and maintaining a safe working environment for all staff members.
Sales Associate Lead
5 Years 11 Months- Provided exceptional customer service, ensuring positive shopping experiences for all patrons.
- Assisted in maintaining inventory levels, organizing stock to enhance store efficiency.
- Executed sales transactions accurately, handling cash and electronic payments securely.
- Collaborated with team members to achieve sales goals and improve store performance.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer inquiries and complaints promptly, fostering loyalty and repeat business.
Owner/Operator
4 Years 11 Months- Managed daily operations to ensure efficient workflow across all service lines.
- Developed and implemented quality control processes to enhance service delivery standards.
- Established vendor relationships to streamline supply chain management and reduce costs.
- Oversaw financial performance, optimizing budgets for operational efficiency and profitability.
- Analyzed customer feedback to implement service enhancements, improving client satisfaction levels.
- Coordinated marketing strategies to increase brand visibility and attract new clientele.
- Evaluated industry trends to identify growth opportunities and adapt business strategies accordingly.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Implemented sustainable practices, reducing environmental impact.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
High School Diploma
No Degree - Automotive Technology
Skills
Positive attitude
Teamwork
Teamwork and collaboration
Customer service
Time management
Attention to detail
Multitasking
Excellent communication
Timeline
RECON MANAGER
MOSSY NISSAN EL CAJON
08.2018 - 07.2026Read More
Sales Associate Lead
Sears
08.2012 - 07.2018Read More
Owner/Operator
Master Reconditioning
01.2007 - 12.2011Read More
Cuyamaca College
No Degree from Automotive Technology
Read More
El Cajon High School
High School Diploma
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