Joshua Lopez
Meridian,USA
Summary
Experienced professional with a diverse background in customer service, starting in the restaurant industry at a young age and progressing to roles such as cook. Additional experience includes working as a masonry assistant, oil change technician, tech support for Direct TV, auto body shop assistant, sales associate, and drummer for hire. Primarily focused on customer service within the restaurant sector, but open to re-entering the construction industry.
Overview
12
12
years of professional experience
Work History
Cook
Country Pride Restaurant
10.2022 - 12.2024
- Led kitchen operations and ensured high-quality food preparation.
- Managed inventory levels and coordinated supply orders efficiently.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Texaco Gas Station
02.2020 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers, ensuring balanced registers at shift end.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Restocked and organized merchandise in front lanes.
Server
Roux 61
12.2018 - 08.2019
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Stocked all supplies and condiments needed before my shift and after to keep service smooth and accurate.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Set up dining room to meet hospitality and service standards.
Grill Cook
Bowie's Tavern
07.2018 - 08.2019
- Maintained cleanliness and organization of line workstations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Planned and prepared schedules for food preparation.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Assisted in preparation of menu items ranging from burgers, steaks, seafood, pastas, soups, sandwiches and dressings/sauces for various items.
Server
King's Tavern
08.2018 - 01.2019
- Set up dining room to meet hospitality and service standards.
- Stocked server areas with supplies before, during and after shifts.
- Cleared table and bussed dishes to allow for quick setups.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Refilled drinks for all tables throughout service areas, checking in with diners about specific needs.
- Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
- Kept all tables pre-bused to maintain a neat and pleasant dining experience.
Masonry Laborer
TnB Services
07.2016 - 05.2018
- Prepared work sites for jobs and kept areas clean and organized.
- Used established ratios to mix mortar, plastic and grout.
- Installed brick and tile and applied grout between joints using trowels.
- Constructed scaffolding and other temporary structures in support of construction projects.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
- Cut and split bricks or other materials to fit written and illustrated dimensions.
- Laid bricks or blocks in the proper configurations according to plans.
Education
Some College (No Degree) - Draft And Design
Meridian Community College
Meridian, MSGED - undefined
Meridian Community College
Meridian, MS05.2010
Skills
- Efficient problem solver
- Lift 50lbs consistently
- Strong customer service abilities
- Effective multitasking
- Repair and upkeep
- Dedicated work approach
- Effective problem resolution
- Dependable
Timeline
Cook
Country Pride Restaurant
10.2022 - 12.2024
Cashier
Texaco Gas Station
02.2020 - 03.2022
Server
Roux 61
12.2018 - 08.2019
Server
King's Tavern
08.2018 - 01.2019
Grill Cook
Bowie's Tavern
07.2018 - 08.2019
Masonry Laborer
TnB Services
07.2016 - 05.2018
GED - undefined
Meridian Community College
Some College (No Degree) - Draft And Design
Meridian Community College
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