Joshua Mackowiak
New Lenox,IL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
New Lenox, IL
02.2022 - Current
- Provided product knowledge to customers regarding building materials, tools, and accessories.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Prepared merchandise for purchase or rental.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Ensured safety procedures were followed when operating forklifts.
Cashier
Jewels Osco
New Lenox, IL
03.2020 - 02.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Counted and balanced cashier drawers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
EMS - Fire Fighter
Joilet Junior College
Joliet, ILSkills
- Inventory Control
- Customer Needs Assessment
- Problem-Solving
- Self-Checkout Assistance
- Listening Skills
- Customer Service
Affiliations
- I am a very outgoing person!
Timeline
Sales Associate
Lowes Home Improvment
02.2022 - Current
Cashier
Jewels Osco
03.2020 - 02.2022
EMS - Fire Fighter
Joilet Junior College