Joshua Mamaeff
Carrollton,OH
Summary
Hard working Dependable General Manager with 15 years of experience in customer service, and management. Safety oriented, and believes in the highest standards of operations in customer service, sales and Merchandising
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Manager
Rite-Aid
Cheswick, PA
04.2021 - 09.2025
- Managed a 8-man crew and had two assistants under me, and maintained labor costs on a daily basis
- Handle all banking responsibilities, scheduling responsibilities, ordering and schematic displays
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Cultivated positive relationships with regular customers through friendly interactions
- Practice the first in first out method on all cooler products and food
Store Manager
Goodwill Industries
Pittsburgh, PA
10.2010 - 03.2021
- I was in charge of all hiring and firing
- I handled all scheduling, requests and employee incentives program
- I would make sure all the banking was completed and accurate daily
- I overlooked all employees and assistant managers performances
- Handled all merchandising displays, and rotating in new merchandise and rotating out old merchandise
Education
Associate's degree - Restaurant management
CCAC
Skills
- Overseeing training
- Sales
- Record keeping
- Teaching
- Supervising experience
- Operations management
- Production planning
- Profit & Loss statement
- Merchandising
- Driving
- English
- Basic math
- Staff scheduling
- Revenue growth
- Upselling
- Banking
- Customer service
- Very good with directions
- Safety oriented
- Organizational budget management
- Hiring
- Heavy lifting
- Communication skills
- Team management
- Electric pallet jack
- Retail sales transactions
- Computer literacy
- Retail industry sales team management
- Performance evaluation
- Delivery driver experience
- Managing budgets in a finance role
- Team development
Certification
- Driver's License
- Non-CDL Class C
Timeline
Store Manager
Rite-Aid
04.2021 - 09.2025
Store Manager
Goodwill Industries
10.2010 - 03.2021
Associate's degree - Restaurant management
CCAC