Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Markland

Gallatin,TN

Summary

Dynamic professional with a clean driving record and valid driver's license, experienced in enhancing customer service and operational efficiency at Dunlap and Kyle. Proven ability to manage time effectively while fostering strong client relationships and ensuring safety compliance.

Overview

11
11
years of professional experience

Work History

DRIVER

Dunlap and Kyle
09.2020 - Current
  • Adhered to safety protocols while operating various vehicle types.
  • Completed routine vehicle inspections to ensure operational readiness.
  • Assisted in loading and unloading cargo efficiently and safely.
  • Navigated routes using GPS systems for timely deliveries.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Shop Manager

Edison Tire Company
06.2017 - 08.2020
  • Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
  • Trained and mentored staff to enhance productivity and customer service skills.
  • Managed inventory levels, optimizing stock replenishment processes for improved efficiency.
  • Implemented visual merchandising strategies to enhance product visibility and drive sales.
  • Resolved customer complaints promptly, maintaining high satisfaction rates through effective communication strategies.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.

Supervisor

Crown Tenant
01.2015 - 02.2018
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members to enhance productivity and teamwork.
  • Implemented process improvements that streamlined workflows and increased efficiency.
  • Coordinated schedules and resource allocation to optimize operational performance.
  • Resolved conflicts and addressed employee concerns to maintain a positive work environment.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

Education

High School Diploma -

MAPLEWOOD HIGH SCHOOL
NASHVILLE

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Timeline

DRIVER

Dunlap and Kyle
09.2020 - Current

Shop Manager

Edison Tire Company
06.2017 - 08.2020

Supervisor

Crown Tenant
01.2015 - 02.2018

High School Diploma -

MAPLEWOOD HIGH SCHOOL

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Joshua Markland