Joshua Mayle
Deatsville
Summary
Dynamic manager with over 10 years of experience in project coordination and customer relationship management. Proven ability to train and mentor staff, implement quality-control measures, and ensure compliance with industry standards, thereby driving excellence in service delivery.
Overview
10
10
years of professional experience
Work History
Manager
Chappy's Deli
Montgomery
02.2016 - 04.2026
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Managed inventory and ordered supplies to ensure optimal stock levels.
- Ensured compliance with health regulations and maintained cleanliness standards.
- Ensured compliance with industry regulations and company policies.
- Implemented quality control measures to uphold company standards.
- Implemented cost-saving measures while maintaining quality of food and service.
- Monitored staff performance and addressed issues.
- Conducted performance reviews for team members.
- Coached and mentored team members to enhance job performance and service quality.
- Trained new employees on food safety and customer service protocols.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed monthly reports for senior management highlighting key operational performance metrics.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Proposed or approved modifications to project plans.
Education
GED -
State of Alabama Department of Education
Prattville, AL05-2025
Skills
- Inventory management
- Quality control
- Cost management
- Project coordination
- Performance evaluation
- Customer relationship management
- Adaptability and versatility
- Receptive to feedback & welcomes constructive criticism
- Staff training
Timeline
Manager
Chappy's Deli
02.2016 - 04.2026
GED -
State of Alabama Department of Education