Joshua Mccaffrey
Tallahassee,FL
Summary
Skilled individual with passion for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Smart candidate develops strategies to help students bolster academic performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Academy Coach
Walmart
01.2021 - Current
- Facilitated student success workshops throughout academic year both virtually and in-person.
- Spoke in front of groups and facilitated activities and interactive discussions.
- Provided specific integration and differentiation strategies to enable teachers to meet needs of learners.
- Provided assistance to teachers through strength-based approach.
- Assisted teachers with development of instructional practices to produce proficient learners.
- Developed methods to motivate and engage students in learning.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Mentored and coached students with focus on developing independence and self-confidence.
Front End Coach
Walmart
09.2019 - 01.2021
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Increase credit card applications by 127%.
- Increase money services income by 32%.
Area Asset Protection Manager
Walmart
08.2018 - 09.2019
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Background-checked potential investors, partner companies and employees and drafted reports of findings.
- Participated in securing special projects to aid division with better practice delivery.
- Built cross-functional relationships with business partners to reduce losses.
- Reviewed tracking system information to uncover and successfully pursue over $2 million in overcharged claims.
- Coordinated with legal team to draft contracts and legal documents.
- Achieved 39% security increase by implementing customer and associate safety protocols.
Asset Protection Manager
Walmart
04.2016 - 07.2018
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Background-checked potential investors, partner companies and employees and drafted reports of findings.
- Participated in securing special projects to aid division with better practice delivery.
- Reviewed tracking system information to uncover and successfully pursue over $ 4.5 million in overcharged claims.
- Achieve 63% security increase by implementing customer and associate safety protocols.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored store surveillance cameras to detect suspicious behavior.
Department Manager
Walmart
10.2015 - 04.2016
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Defined clear targets and objectives and communicated to other team members.
- Reduce inventory by 18% year over year.
- Increase sales by 4% year over year.
DSD Receiver
Walmart
08.2014 - 09.2015
- Protected company assets through accurate receipt and return of DSD product.
- Processed reclaims and returns to vendors and warehouse for credit.
- Entered DSD invoices into inventory system for prompt record keeping.
- Checked EDI invoices to resolve outstanding invoices.
- Tracked product for DSD vendors to verify invoices.
- Processed daily and weekly DSD tickets to file invoices.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Overnight Stocker
Walmart
03.2010 - 08.2013
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Education
BBA - Accounting And Computer Science
BYU
Rexburg, ID06.2025
Skills
- Analytical Thinking
- Current GPA of 36
- Analytical and Critical Thinking
- Support Networks
- Mitigate Risk
- Constructive Feedback
- Data Analysis
- Internal Audits
- Regulatory Compliance
- Case Report Writing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved average shrink target of .87 by completing tracking PI with accuracy and efficiency for 3 years.
- Supervised team of 85 staff members.
- AP Manager of the year for Market 101 in 2017
- 2020 Credit champion for region 3
Certification
- WIClander License - 2016-current
- CRP Trainer 2018-2022
Timeline
Academy Coach
Walmart
01.2021 - Current
Front End Coach
Walmart
09.2019 - 01.2021
Area Asset Protection Manager
Walmart
08.2018 - 09.2019
Asset Protection Manager
Walmart
04.2016 - 07.2018
Department Manager
Walmart
10.2015 - 04.2016
DSD Receiver
Walmart
08.2014 - 09.2015
Overnight Stocker
Walmart
03.2010 - 08.2013
BBA - Accounting And Computer Science
BYU