Joshua McCullough
Monroe,WA
Summary
Hardworking and passionate motivator with strong interpersonal skills eager to secure entry-level sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2022 - Current
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Monitored food inventory and supplies to prevent waste.
Barista
Starbucks
04.2021 - 03.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Arts - Secondary Education
Northwest University
Kirkland, WA05.2021
Skills
- Cash Register Operations
- Inventory Management
- Continuous Improvements
- Suggestive Selling
- Store Opening and Closing
- Business Development
- Team Member Motivation
Accomplishments
- Successfully trained new employees in the Starbucks Barista Training Program. Emphasis in teaching and coaching relevant through 1-on-1 personalization. Results evident in post-training performance.
- Supervised teams of 3-8 staff members at several different stores
- Built personal reputation to encourage repeat customer visits
Languages
Japanese
Elementary
German
Elementary
Timeline
Shift Supervisor
Starbucks
03.2022 - Current
Barista
Starbucks
04.2021 - 03.2022
Bachelor of Arts - Secondary Education
Northwest University