Joshua McLemore
Chattanooga,TN
Summary
Dynamic and reliable Pharmacy Technician at Walgreens and cook at multiple restaurants with proven problem-solving skills and a commitment to confidentiality. Enhanced workflow efficiency through process improvements and effective team collaboration. Passionate about patient care and Meal preparation and adept at utilizing pharmacy software and restaurant resources to ensure accurate prescription processing and as requested meal production with proper adequate production skills . Eager to learn and adapt in fast-paced environments aswell.
I love working in groups or alone, I am known to be reliable when it comes to my work responsibilities, I have a very strong work ethic and i believe my 5 years of work experience by 19 years old contributes to my on par work ethic. My word is known to always be good aswell.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
Chattanooga, TN
09.2024 - 09.2025
- Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in managing medication inventory and restocking shelves to optimize workflow.
- Guided patients in comprehending prescription information and usage directions.
- Maintained clean and organized work areas, adhering to safety and sanitation standards consistently.
- Collaborated with healthcare professionals to resolve prescription-related issues promptly and effectively.
- Utilized pharmacy software systems for processing prescriptions and managing patient records securely.
- Implemented process improvements that streamlined operations, contributing to increased efficiency within the pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated effectively with patients regarding prescription information and medication usage instructions.
Line Cook
Panera Bread
Chattanooga, TN
07.2023 - 12.2023
- Prepared fresh ingredients daily, ensuring quality and consistency in all menu items.
- Operated kitchen equipment safely, following established guidelines to maintain a clean work environment.
- Enhanced service efficiency through effective collaboration with colleagues.
- Communicated needs to management to ensure adequate inventory.
- Assisted in training new staff on kitchen procedures and safety protocols, fostering teamwork and support.
- Monitored cooking times and temperatures, ensuring compliance with health regulations and quality standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Implemented suggestions for process improvements, contributing to a more efficient kitchen workflow.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Team Member
McDonalds
Ooltewah, TN
08.2021 - 05.2023
- Delivered outstanding customer support by swiftly handling inquiries.
- Operated kitchen equipment efficiently to prepare food items according to safety standards.
- Kept dining and food preparation spaces tidy and well-ordered.
- Assisted team members during peak hours to ensure smooth operations and timely service.
- Executed cash handling procedures accurately while processing customer transactions.
- Collaborated with coworkers to meet daily operational goals and improve service efficiency.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Courtesy Clerk
Food City
Harrison, TN
10.2020 - 07.2021
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of store aisles to promote safety and accessibility.
- Operated cash register efficiently, processing transactions accurately for customer satisfaction.
- Stocked shelves and ensured inventory levels were maintained for optimal product availability.
- Collaborated with team members to address customer needs and resolve issues promptly.
- Monitored expiration dates on products, ensuring freshness and compliance with food safety standards.
- Provided support during peak hours, enhancing customer flow and service efficiency.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Education
GED - Pharmacology
Central Highschool
Chattanooga, TNSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Reliability and punctuality
- Food safety and sanitation
- Food preparation
- Always on time
- Able to work a flexible schedule
- Opening / closing store
- Enthusiastic
- Passionate
- Perseverance
- Willing to learn new skills
- Reliable
- Responsible
- Able to tolerate stressful work environments
Additional Information
I can / will provide more information in person upon the interview for where I intend to start a job, I am very passionate about my job and my duties and am known to be very reliable when i am needed on the spot or when im not scheduled and am known to always be on time or even early.. thank you.
Timeline
Pharmacy Technician
Walgreens
09.2024 - 09.2025
Line Cook
Panera Bread
07.2023 - 12.2023
Team Member
McDonalds
08.2021 - 05.2023
Courtesy Clerk
Food City
10.2020 - 07.2021
GED - Pharmacology
Central Highschool