Joshua Miller
Retail Sales Assistant
Peru,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Associate
Rent A Center Warehouse & Retail Store
Peru , IL
11.2019 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Prioritized helping customers over completing other routine tasks in store.
Lead Bank Teller
Woodforest Bank
Peru , IL
10.2018 - 11.2019
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Replenished ATM funds in empty canisters prior to validation process.
- Introduced customers to other bank team members to help meet financial needs.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Mentored newly hired team members on appropriate responses to patron questions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Education
High School - Science
Lasalle Peru High School
La Salle, IL 08.2007 - 05.2011
Skills
Sales expertise
Timeline
Retail Sales Associate
Rent A Center Warehouse & Retail Store
11.2019 - Current
Lead Bank Teller
Woodforest Bank
10.2018 - 11.2019
High School - Science
Lasalle Peru High School
08.2007 - 05.2011