Joshua Miller
Retail Sales Assistant
Peru,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Associate
Rent A Center Warehouse & Retail Store
Peru , IL
11.2019 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Prioritized helping customers over completing other routine tasks in store.
Lead Bank Teller
Woodforest Bank
Peru , IL
10.2018 - 11.2019
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Replenished ATM funds in empty canisters prior to validation process.
- Introduced customers to other bank team members to help meet financial needs.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Mentored newly hired team members on appropriate responses to patron questions.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Education
High School - Science
Lasalle Peru High School
La Salle, IL 08.2007 - 05.2011
Skills
Sales expertise
Store opening and closing
Sales trends
Cash Handling
Point of sale operation
Organization
Cash register operation
Multitasking Abilities
Teamwork and Collaboration
Flexible and Adaptable
Maintenance and Repair
Timeline
Retail Sales Associate
Rent A Center Warehouse & Retail Store
11.2019 - Current
Lead Bank Teller
Woodforest Bank
10.2018 - 11.2019
High School - Science
Lasalle Peru High School
08.2007 - 05.2011