Joshua Mills

• Search Engine Optimization (SEO)
• Retention and Marketing Strategies
• Keyword Research & Analysis
• Email Marketing Campaigns
• Local Presence
• Google Analytics
• Data Analysis & Reporting
• Content Strategy & Development
• CRM Management & Segmentation
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Conducted thorough inspections, and treatments leading to a 40% reduction in termite infestation.
• Trained and supervised a team of technicians, ensuring compliance with safety regulations
• Worked flexible hours across night, weekend, and holiday shifts.
• Implemented new treatment protocols resulting in improved client, satisfaction, and retention

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• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
• Used gauges, templates, and other measuring devices to inspect production parts.
• Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
• Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.

• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Cross-trained existing employees to maximize team agility and performance.
• Improved marketing to attract new customers and promote business.
• managed and coordinated work orders across California, ensuring timely and accurate completion
• Approved payables from affiliates handle disputes and supervised a team of managers
• retrieved and filed court documents, maintaining organized, and accessible records
• lead business systems, installation projects, verified data