Joshua Musonera

• Developed and implemented a comprehensive sales plan to increase revenue in the assigned territory.
• Cultivated relationships with key decision-makers through regular client visits and follow-up calls.
• Provided timely customer service support to resolve any issues quickly and efficiently.
• Collaborated with cross-functional teams, such as finance, operations, legal, and marketing, to identify new opportunities for growth.
• Coordinated cross-functional teams to enhance service delivery and efficiency.
• Analyzed market trends to identify new business opportunities for clients.
• Negotiated contracts and pricing agreements with key stakeholders.

Achievements:

• Brought on more than two new businesses with revenues of over $500,000.
• Improved customer relations by having operations involved with my customers.

• Responsible for supervising and guiding employees to properly and safely load and unload delivery vehicles in a timely manner
• Creating reports on safety of employees, condition of machinery in the building
• Monitored employees for compliance with safety policies and procedures.
• Supervised daily staffing requirements to ensure adequate coverage of workloads.
• Trained new employees in job functions, operational procedures, and safety protocols.

Achievements:

• Improved employee retention by being more involved with the employees and leading by example
• Reduced misloads by being systematic and increasing awareness on how misloads affect our operations
• Got promoted to District Account Executive as a result of my hard work and commitment.

• Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
• Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
• Assisted in training new employees on package handling processes.
• Scanned and sorted packages according to destinations and service type using handheld scanner.

Achievements:

• As a package handler, I adjusted to the demands of working in a fast-paced environment
• I was then promoted to a supervisor because of my hard work and knowledge the job.

• Drafted legal documents and correspondence for attorneys and clients.
• Conducted legal research to support case preparation and strategy development.
• Organized case files and maintained accurate records for effective document management.
• Assisted attorneys in trial preparation, including evidence organization and witness coordination.
• Communicated with clients to gather information and provide case updates.
• Maintained client files and confidential information in accordance with established procedures.
• Kept administrative and legal law libraries in compliance and current with latest information.
• Collected data to prepare and draft settlement packages for clients.
• Reviewed legal documents and prepared summaries of findings for attorneys.

• I developed, reviewed, updated and implemented business strategic planning, including sales, financial performance, and new product development
• I oversaw manufacturing and materials department to ensure minimum cost and prevent operational delays to meet future growth
• I reviewed and supported design and sales to oversee new products with fundamental or new technology for improvement of products to provide cost reduction, safety, customer requirements and market growth

Achievements:

• I increased company workforce from 20 to 150 employees in 3years.
• In my 3 years at Starlight, I was able to scale production from 600k to 14.5m in 3 years.

• Communicated effectively with players and coaches during games.
• Analyzed game dynamics to make quick and fair decisions.
• Collaborated with other officials to ensure consistent rule enforcement.
• Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
• Fostered sportsmanship among players and coaches to minimize in-game conflict.
• Performed post-game evaluation of team performance.
• Communicated effectively with coaches, players and officials during games.
• Provided constructive feedback to junior referees, enhancing their skills and confidence.