Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Neel

Ironton

Summary

Dynamic supervisor with a proven track record at USIC Utility Locating Service, enhancing team productivity through effective staff management and training. Skilled in customer service and adept with Microsoft Excel, I excel at fostering collaboration and achieving organizational goals while ensuring high customer satisfaction.

Overview

10
10
years of professional experience

Work History

Supervisor

USIC Utility Locating Service
02.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Claims Coordinator

DirectSat USA
04.2015 - 02.2020

I started as a satellite technician and in 2019 became responsible for all damage investigations and associated paperwork in the greater Phoenix AZ area.



Education

High School Diploma -

Lawrence County High School
Louisa, KY
05-2008

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Word
  • Public speaking
  • Business administration

Timeline

Supervisor

USIC Utility Locating Service
02.2019 - Current

Claims Coordinator

DirectSat USA
04.2015 - 02.2020

High School Diploma -

Lawrence County High School
Joshua Neel