Joshua Negron
Orlando,FL
Summary
Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with wide range of vans, SUVs and light-duty trucks. Well-versed in complex vehicle repair. Seasoned master automotive technician committed to working as part of strong team to test, maintain and repair customer cars, trucks, vans and SUVs. Familiar with technical manuals and other documentation. Focused on maximizing customer service through good time management and decision-making abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering 10+ years in the field and a hardworking, reliable nature.
Overview
9
9
years of professional experience
Work History
Master Automotive Technician
Jwoods Performance
Sanford, FL
02.2015 - Current
- Conducted routine servicing on fuel, electrical and cooling systems.
- Provided detailed estimates of labor costs for customers prior to repair work commencing.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Installed new radiators, hoses and other cooling system components as required.
- Utilized advanced diagnostic equipment such as scan tools and oscilloscopes when troubleshooting electrical problems.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Monitored shop equipment to maintain safe working condition.
- Tested driveability of vehicles to ensure proper functioning after repairs were completed.
- Analyzed test results in order to determine necessary repairs or preventive maintenance needs.
- Disassembled engine components to inspect for wear or damage then reassembled them correctly following manufacturer's instructions.
- Communicated with parts department personnel regarding availability of needed parts in order to complete repairs in a timely manner.
- Documented all service information accurately within the electronic database system.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Performed factory scheduled maintenance services according to manufacturer guidelines.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Conducted test drives before and after repair services.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Inspected vehicle components including tires, lights and wipers for proper operation and safety hazards.
- Answered customer questions and discussed options face-to-face, over telephone and via email.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Diagnosed, repaired and maintained automotive systems such as engines, transmissions, brakes, steering and suspension.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Evaluated, repaired and aligned vehicle suspensions.
- Planned work procedures using charts, technical manuals and experience.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Welded, soldered and fabricated parts to complete skilled services.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Educated customers on their vehicle's condition at the time of service or repair completion.
- Repaired various types of engine failures including head gaskets, timing belts, water pumps and fuel injectors.
- Removed old oil, replace filters and added correct amount of new engine and transmission oil.
- Removed old oil, replace filters and added correct amount of new engine oil.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Removed old oil, replace filters and added correct amount of new [Type] oil.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Kept detailed records of repairs, labor involved and parts used.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Performed complex diagnostic tests on vehicles to identify and resolve mechanical, electrical and computer-related issues.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Conducted routine maintenance services such as oil changes, lubrication and filter replacements.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Retrieved codes from onboard computers utilizing specialized software programs.
- Estimated costs of vehicle repair.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Repaired, replaced and adjusted brakes.
- Completed standard inspections to assess wear and damage to vehicles.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Adjusted system components according to manufacturer's specifications for optimal performance.
- Replaced worn or defective parts using power tools and hand tools.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
GED -
Cypress Creek High School
Orlando, FL05-2008
Skills
- Detecting Refrigerant Leaks
- Drivability Issues
- Electrical Circuits Diagrams
- Suspension Systems Understanding
- Replacing Parts
- Inspecting Vehicles
- Operating Pneumatic Tools
- Ordering Supplies
- Tire Mounting and Balancing
- Bay Maintenance
- Engine Overhauls
- Customer Service
- Calibration Understanding
- Parts Replacement
- System Repairs
- Changing Oil
- Estimating Work
- Vehicle Inspection
- Preventive Maintenance
- Issue Resolution
- Job Scheduling
- Engine Rebuilds
- Suspension Systems
- Hand and Power Tools
- Soldering Skills
- Electrical Understanding
- Troubleshooting Skills
- Vendor Relations
- Valid Driver's License
- Coolant System Control
- Brake Systems
- Diagnostic Abilities
- Engine Repair
- Troubleshooting and Diagnostics
- Drivetrain and Axle Installation
- Brake Systems Knowledge
- Roadside Repair
- Flexible Schedule
- Heating and Air Conditioning
- Gasket Replacements
- Installing Equipment
- Remote Service
- Coolant Flushes
- Heavy Lifting
- Problem-Solving
Languages
English
Professional
Spanish
Professional
Timeline
Master Automotive Technician
Jwoods Performance
02.2015 - Current
GED -
Cypress Creek High School