Accomplished business leader with a proven track record at Nipper Fence Company LLC and the U.S. Army, enhancing operational efficiency and client satisfaction through strategic planning and relationship building. Expert in workforce planning and productivity improvement, achieving significant cost savings and fostering team leadership. Skilled in technology integration and customer relations, consistently exceeding performance goals. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Operations Management
Productivity Improvement
Strategic Planning
Cost Reduction
Technology Integration
Business Planning
Facility Management
Workforce Planning
Forecasting
Budget Administration
KPI reporting
Safety Management
Employee Coaching
KPI Tracking
Transportation Management
Hiring and Onboarding
Standard Operating Procedures
Performance Evaluations
Staff hiring
Team Leadership
Program Optimization
Cost analysis and savings
Business Leadership
I have a valid and current Top Secret (T5) Security Clearance.