Joshua Nobles
Virginia Beach,VIRGINIA
Summary
Working as a manager at Tropical Smoothie Cafe, I have learned many skills I can apply elsewhere. I have very effective communication skills with co-workers and customers alike, and am able to solve problems and handle customer complaints. When I finish my associate's degree at TCC, I plan to transfer to a university and earn a bachelor's in communications.
Overview
3
3
years of professional experience
Work History
Manager
Tropical Smoothie Cafe
05.2021 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Science - General Studies
Tidewater Community College
Virginia Beach, VA12.2024
High School Diploma -
Landstown High School
Virginia Beach, VA06.2020
Skills
- Customer Service Enhancement
- Performance Management
- Workforce Management
- Operations Management
- Staff Development
- Effective Communication Skills
- Team Building
- Strategic Planning
- Microsoft Suite
- Coordinate Schedules
Accomplishments
- Vice President of the Holy Spirit Catholic Church Men's Club
- "Semper Fidelis" Award for Musical Excellence at Landstown High School
- Member of Honor Band at Landstown High School
- All District Band Member 2018, 2019, and 2020
Timeline
Manager
Tropical Smoothie Cafe
05.2021 - Current
Associate of Science - General Studies
Tidewater Community College
High School Diploma -
Landstown High School