Skyler Spencer
Pilot Mountain,NC
Summary
Dynamic manager with a proven track record at Aunt Beas, excelling in operational management and team leadership. Enhanced customer satisfaction through effective dispute resolution and employee engagement strategies. Committed to fostering a productive environment while ensuring high-quality service delivery and adherence to company standards.
Completed training with patient scheduling, check-ins, and administrative duties. Learned how to utilizes effective communication and problem-solving skills to enhance patient experiences and office efficiency. Knowledge of medical office procedures ensures seamless operation and positive environment for patients and staff.
Overview
5
5
years of professional experience
Work History
Manager
Aunt Beas
Pilot Mountain, NC
07.2021 - Current
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Surry Online Magnet School
Dobson, NC05.2024
No Degree - Criminal Justice
Surry Community College
Dobson, NCMedical Office Administration Certification - Medical Office Administration
Surry Community College
Dobson, NC12.2025
Skills
Team leadership
Operational management
Employee engagement
Customer service enhancement
Accomplishments
On Surry Community College President list (January 2026)
GPA 4.0
Timeline
Manager
Aunt Beas
07.2021 - Current
High School Diploma -
Surry Online Magnet School
No Degree - Criminal Justice
Surry Community College
Medical Office Administration Certification - Medical Office Administration
Surry Community College