Open To Work
Joshua Northrip
Union City,CA
Work Preference
Summary
Dedicated professional with strong inventory management and team leadership skills. Known for creative problem-solving and attention to detail, ensuring high customer satisfaction and efficient operations.
Overview
6
6
years of professional experience
Work History
Person in Charge
Safeway
Union City, California
11.2025 - Current
- Supervised daily store operations, ensuring compliance with company policies to maintain a high standard of service.
- Monitored performance of employees to ensure quality standards were met.
- Guided and supported personnel during training sessions.
- Assisted customers by providing product information and resolving issues promptly.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Resolved customer complaints professionally, adhering to company guidelines to enhance customer satisfaction.
- Responded to customer questions regarding products, prices and availability.
- Managed inventory levels, restocked shelves, and organized merchandise displays.
- Collaborated with team members to maintain a clean and safe shopping environment.
Department Manager
Safeway
Union City, California
03.2022 - 10.2025
- Oversaw inventory management to maintain optimal stock levels and ensure product availability.
- Trained and developed team members to improve customer service interactions.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Coached and trained new staff on department policies and procedures.
- Managed overstock and restocking during shifts to ensure product availability.
- Implemented store policies to maintain compliance with health and safety standards.
- Followed safety protocols and company processes and procedures.
- Performed opening and closing duties as part of management team.
Night Stocker
Safeway
Union City, California
05.2020 - 02.2022
- Stocked shelves with merchandise to ensure product availability and organization.
- Operated pallet jacks and Tow Motors to streamline stock handling process.
- Verified product expiration dates and removed outdated items to ensure product freshness.
- Identified damaged goods and reported them to supervisor for return.
- Ensured proper merchandise placement to maintain store organization.
- Maintained cleanliness of store floor to promote safe shopping environment.
Education
Some College (No Degree) - Business Administration And Management
Chabot College
Hayward, CASkills
- Inventory management
- Inventory organization
- Task delegation
- Team leadership
- Attention to detail
- Issue resolution
- Creative problem solving
- Customer support
- Artistic
Timeline
Person in Charge
Safeway
11.2025 - Current
Department Manager
Safeway
03.2022 - 10.2025
Night Stocker
Safeway
05.2020 - 02.2022
Some College (No Degree) - Business Administration And Management
Chabot College