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  27 years experience customer service
  5 years management experience
  Proficient in computer, Microsoft Office, and problem solving



Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Talent Acquisition/HR position. Ready to help team achieve company goals.

Driven professional offering several years in education in different settings. Highlights strong interpersonal skills, problem-solving ability, and commitment to advocating for client needs. Willing to be a team player and learn anything required for the job.

Dedicated and results-driven professional with extensive experience in case management, employment services, and community advocacy. Proven leadership skills in supervising teams, implementing strategic initiatives, and fostering strong client relationships. Adept at utilizing motivational interviewing techniques and the Individualized Placement and Support (IPS) model to drive employment success and client self-sufficiency. Recognized for excellence in community leadership, advocacy, and program development. Skilled in form building, questionnaire design, PowerPoint design, and knowledge of AI for process automation and efficiency.

Joshua Oakley

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IPS Employment Specialist

PRN Habilitation Technician

Server / Certified Learning Coach

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Bachelor of Science - Business Management

Associate’s Degree - General Studies

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Certificate -

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IPS Employment Specialist

PRN Habilitation Technician

Associate’s Degree - General Studies

Server / Certified Learning Coach

Bachelor of Science - Business Management

Certificate -

Certificate -

Certificate -

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