Joshua Ochoa
Corpus Christi,TX
Summary
Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Frank's Spaghetti House
10.2019 - Current
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
No Degree -
The University of Texas At San Antonio
San Antonio, TXHigh School Diploma -
Orange Grove High School
Orange Grove, TX05-2018
Skills
- Memory retention
- Order Taking
- Menu knowledge
- Cash Handling
- Guest Relations
- Sales Techniques
- Banquet Coordination
- Adaptable and Flexible
- Service Quality
- Hospitality and accommodation
- Teamwork and Collaboration
- Workflow Coordination
Timeline
Restaurant Waiter
Frank's Spaghetti House
10.2019 - Current
No Degree -
The University of Texas At San Antonio
High School Diploma -
Orange Grove High School
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