Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Joshua Oldham

High Point,NC

Summary

Proficient Server Trainer with 7+ years of top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

8
8
years of professional experience

Work History

Certified Trainer

Bonefish Grill
03.2019 - Current
  • Trained and mentored 20+ new personnel hired to fulfill various roles.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers significantly.

Server Trainer

Olive Garden
09.2016 - 03.2019
  • Trained 30+ new team members on restaurant procedures, menu items and performance strategies.
  • Developed and implemented updating training programs for 20+ employees.
  • Decreased training time by designing effective new training programs.
  • Increased sales significantly by upselling higher-end products to customers.

Porter

Rice Toyota
08.2014 - 04.2016
  • Picked up vehicles from and delivered vehicles to customers as directed by management.
  • Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
  • Moved sold vehicles to maximize use of space and keep lot in order.
  • Facilitated reconditioning process by moving vehicles from one department to next.

Education

Some College (No Degree) - Pre-Law

Guilford Technical Community College
Jamestown, NC

Some College (No Degree) - Electrical Engineering

Guilford Technical Community College
Greensboro, NC

Skills

  • Interpersonal Communication
  • Critical Thinking
  • Problem-Solving
  • Charismatic Leader
  • Sales Expertise
  • Teamwork and Collaboration
  • Self-Motivated

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Timeline

Certified Trainer

Bonefish Grill
03.2019 - Current

Server Trainer

Olive Garden
09.2016 - 03.2019

Porter

Rice Toyota
08.2014 - 04.2016

Some College (No Degree) - Pre-Law

Guilford Technical Community College

Some College (No Degree) - Electrical Engineering

Guilford Technical Community College

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Joshua Oldham