Joshua Ong

• Engineered Emerson final-control solutions (control valves, actuators, regulators) for pulp & paper and natural gas clients across the Southeast, contributing to ~$4M in annual revenue.

• Designed automated flow-control assemblies using the Emerson portfolio (Fisher, Tescom, TopWorx, Bettis, FIELDVUE, ASCO) to optimize diverse industrial process applications.

• Delivered FIELDVUE/DeltaV diagnostics, valve reconfiguration, and process analysis while coordinating technicians and Emerson teams to install engineered flow-control assemblies during critical outage windows.

• Team Lead in leading Infrastructure Services Co-Op division in supporting daily business operations and bridging relations between divisions.
• Conducted hardware assessments to evaluate current IT requirements and physical use, influencing spending decisions for hardware, software, firmware, policy and employee training.
• Analyzed key consequential events, security attack logs, and ServiceNow analytics in support of the nuclear industry’s mission of safety and regulation.

• Promoted Sales Engineer department and success partners growth through data analytics, process improvement, telecom knowledge and graphic design projects, achieving a 35% increase in process automation.
• Innovated a pre-sale business process improvement plan for Cox Business Wi-Fi products to present a standardized recommendation on streamlined process flow approach, continued by various departments to increase revenue.
• Performed data analysis and organized data transference operations across various partner companies to aid in network topology with scientific tools.