Joshua Owens
Ellington,CT
Summary
Experienced Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Hardworking employee who handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 10 years in logistics.
Overview
9
9
years of professional experience
Work History
Truck Driver
Poulin Enterprises
09.2022 - 01.2024
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Operated with safety and skill to avoid accidents and delays.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
Truck Driver
Pilot Freight Services
10.2020 - 09.2022
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Delivered services to customer locations within specific timeframes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Inspected load security and checked for damages.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Truck Driver
Poulin Enterprises
01.2015 - 08.2020
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maximized load safety by balancing, securing, and weighing products.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Monitored and managed fuel consumption and expenses for management reporting.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Education
High School Diploma -
Orville H. Platt High School
Meriden, CTSkills
- GPS Applications
- Heavy Lifting
- Equipment Operation
- Route logs
- DOT Compliance
- Trailer maintenance
- Critical Thinking
- Document Verification
- Load security
- Electric Hand Trucks
- Mechanical Knowledge
- Materials Transport
- Route Planning
Timeline
Truck Driver
Poulin Enterprises
09.2022 - 01.2024
Truck Driver
Pilot Freight Services
10.2020 - 09.2022
Truck Driver
Poulin Enterprises
01.2015 - 08.2020
High School Diploma -
Orville H. Platt High School
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